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“Cordia excellence”

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Cordia Serviced Apartments
Reviewed 5 January 2014

Stayed here for 6 weeks Monday to Friday. Excellent! Large well equipped apartments about 20 minutes walk from Belfast City. With a Tesco next door and eateries and bars only a short stroll away. Cleanliness 1st class and nothing to much trouble for the team. Even stored my suitcase containing my work clothes over the weekends to save me taking it back and forth to the Airport. Warm and comfy a home from home even free wi-fi. Would recommend to everyone wanting independence and freedom not possible with hotels. Well done whole team.

Room Tip: Light sleepers room at the back as Lisburn Road is a main road into Belfast.
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  • Stayed: November 2013, travelled on business
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Thank Bernadette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep L, Manager at Cordia Serviced Apartments, responded to this reviewResponded 6 January 2014

Dear Bernadette M,

Thank you for your kind comment regarding your recent stay with us. It is lovely to hear great comments like yours and I am very pleased to hear you enjoyed your stay. Once again, thank you for staying with us and for your review about our Apartments. Your feedback has been shared with our team to ensure we continue to maintain our usual high standards as well as develop the service we already provide.

Many Thanks
Kind Regards
Sandeep Lamba

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167 - 173 of 259 reviews

Reviewed 4 January 2014

Unfortunately we had a bad experience at Cordia due to a mould and ventilation problem In room Number 24. The staff did try to fix the problem but it clearly needed a thorough fix and not a bandaid solution. Apart from this the Tesco next door is very convenient and the walk to town is about 20 mins. The apartment was spacious but i agree with other reviewers the the option of twin beds in the double room would be better.

  • Stayed: December 2013, travelled with family
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Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep L, Manager at Cordia Serviced Apartments, responded to this reviewResponded 6 January 2014

Dear Elaine B,

Thank you for taking the time to provide us with your feedback. We apologize for not meeting your expectations on this occasion. We are grateful for your feedback, as it is deeply appreciated as it is through feedback such as yours that we are able to continuously improve, maintain and monitor our services and facilities.

We sincerely hope you will give us the opportunity to serve you again in the future.

Many Thanks
Kind Regards

Sandeep Lamba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

GREAT!
Loved the place. Beautiful and very nicely furnished apartments. So clean and convenient. Parkade for the hotel which is nice too. Close enough to the downtown area, but have to drive or take a bus or taxi. Across the street is a little cafe/restaurant that was amazing!! Highly recommend!!

  • Stayed: September 2013, travelled with family
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Thank ScottWKirby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuldeep S, General Manager at Cordia Serviced Apartments, responded to this reviewResponded 30 December 2013

Dear ScottWKirkby,

Thank you for taking the time to post a review of our property. It is nice to know that you had a good overall stay with us and our staff delivered based on your expectations.

Your feedback has been shared with our team to ensure we continue to maintain our usual high standards as well as develop the service we already provide.

We hope the next time you are in the Belfast, you choose us again for your accommodation needs.

Kind Regards

Kuldeep Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

We stayed here as a family last week, for our father's funeral nearby.
This made us unusually demanding guests, with visitors, luggage to look after, and probably we weren't in the happiest of moods.
We received everything we could have hoped for. Helpful guidance and a number of small extras, including additional bedding when my son joined us, all without complaint or even any fee.
The situation is excellent, with the city, the university and many other attractions within walking distance. In addition, there's a very good taxi company (247) only about 150 yards away, an excellent French restaurant (la Bastille) the same, and Tesco next door.
We'll stay again on the next visit to Belfast.

  • Stayed: November 2013, travelled with family
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Thank TripMember20160921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandeepL1, Manager at Cordia Serviced Apartments, responded to this reviewResponded 23 December 2013

Dear silly_arse,

Thank you for taking your time to post a review about our property in Belfast
We are very glad you enjoyed your stay and we hope to see you in nearest future.

Kind Regards

Sandeep Lamba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

The apartments are in a Central location, resonable price for the room and it's clean and tidy...a total home from home! Staff are very welcoming also. Really enjoyed my time here and it's the perfect place for a group of friends to stay whilst in Belfast. Highly recommended!

Stayed: August 2013, travelled with friends
Thank Happydayz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandeepL1, Manager at Cordia Serviced Apartments, responded to this reviewResponded 23 December 2013

Dear Happydayz01,

Thank you for your positive review about Cordia Serviced Apartments. It's always nice to hear that we have made our guests happy. I am glad you found our staff very welcoming my team and I very much appreciate your courteous words.

Kind Regards

Sandeep Lamba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

Location was poor and car park and entrance were difficult to locate, plus there was limited parking on the busy nearby road in order to check in and receive car park access pass.
After our departure, we were charged for damage to the freezer and we didn't even use the freezer during our one night stay! Their terms make you sign to agree that you are liable for damage (which I am fine with and have no issue paying for damage if I have caused it), however I am extremely annoyed that they take advantage of this by fraudulently claiming for damages that were not caused by my group.
Beware that they will charge you for damage even if you were not responsible for it!!!!!!!!!
Various other issues with room including both the room and glassware not being clean, extractor in en suite bathroom being extremely noisy and damaged and no light in said bathroom. The second bedroom is extremely small and the decor is very shabby and in need of redecoration.
Would not recommend.

  • Stayed: November 2013, travelled with friends
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1  Thank lou_s99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuldeep S, General Manager at Cordia Serviced Apartments, responded to this reviewResponded 22 December 2013

Dear lou_s99,

I was sorry to hear that this experience did not match you expectations on this stay.

Cordia Apartments can be seen from our website, are situated on one of Belfast's most sought after addresses, the Lisburn Road and the Lisburn Road is Belfast's premier shopping district, housing over 200 businesses. With fashion boutiques, beauty salons, art galleries, restaurants, cafes, professional services and gift shops, the Lisburn Road has everything you need for a unique day out and car park was quite easy to find, directions for car park entrance was clearly explain to you while you check in and due to security reason car park shutter is always been closed that's why we always advice our guests to check in first and then they can get access to car park with the help of same key cards.


Regarding the Damages: As you can imagine, hotel rooms take a great deal of abuse. After this guest checked-out, a housekeeper entered the room and immediately discovered broken Fridge Freezer Glass shelf and as a matter of policy we have automatic £25.00 charge on guest card against damages and we have inform the guest that our house keeping department informed us that all the damages in your room where caused during your stay: they know it because their job is to clean and double-check the status of the rooms every day, and for us that's the only solid evidence.

I hope you will understand that the damages you made in our room forced us to make a greater investment than what we have charged you.

Concerning the room and glassware not being cleaned and no lights in bathrooms issue if you had told us you were having problems during your stay we would have rectify the issues at the same time or give you some other alternative to move the apartment. Please be aware that member of staff always in the premises 24/7 in order to help our guests with this kind of issues.


You threatened to damage the reputation in anyway possible unless you received you received your money back that we have charged against the damages. Most of your complaints were not even mentioned at the time and appear to be made up.

Cordia Apartments prides itself on its service to guests and on immediately addressing any and all matters however small.

Should you decide to return, we would be happy to address any and all matters immediately they are pointed out.

Kind Regards

Kuldeep Singh

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Reviewed 28 October 2013

Very pleased with a stay for two nights in very clean and comfortable surroundings. Free underground car park. 2 bedrooms - 1 en-suite, kitchen/dining/living room, balcony.

Entrance door is not clearly marked but I found it eventually! Very friendly staff. Only 15-20 minutes walk to city centre. Close to Queens university.

Added plus - supermarket next door & variety of café/restaurants very close by.

Room Tip: Chose a room in the back to avoid street noise
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  • Stayed: October 2013, travelled on business
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1  Thank Caroline N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cordia Serviced Apartments

Address: 355-367 Lisburn Road, Belfast BT9 7EP, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast > Lisburn Road
Amenities:
Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #2 of 39 Speciality Lodging in Belfast
Price Range: £87 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cordia Serviced Apartments 4*
Number of rooms: 24
Official Description (provided by the hotel):
Situated on one of Belfast's most sought after addresses, the Lisburn Road, Cordia Serviced Apartments in Belfast offer luxurious Belfast accommodation with breathtaking views over the Black Mountains for those who want a home away from home. All residences are decorated to the highest standards and include fully stocked kitchens with all the modern conveniences you could require to ensure you have a very enjoyable stay. With the option of a separate study in the two bedroom apartments all your needs can be met at Cordia Serviced Apartments in Belfast to offer you the freedom and space you require. Arranging your stay with Cordia Self catering apartments Belfast is as comfortable as one of our residences. Whether you are staying a night, a week or longer. ... more   less 
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Also Known As:
Cordia Serviced Apartments Hotel Belfast

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