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“Clean & Convenient apartment and friendly service”

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Victoria Apartments
San Francisco, California
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Clean & Convenient apartment and friendly service”
Reviewed 7 January 2012

I flew from Manchester to Belfast to meet my college friend and her husband who live in Dublin. The three of us stayed at Victoria Apartments for one night. It was a very lovely stay. We got a one bedroom apartment on the top floor.

The apartments' location was very good (close to Tesco, restaurants and coffee shops on Lisburn Rd). It's a short drive to the downtown area. The full kitchen comes with a full set of pots, pans, dishes and silverware. Since it's a quick stay, we didn't get to use the kitchen much other than for Chinese takeaways for dinner and cereals for breakfast. The big pluses are free wifi and cozy living room with HDTV. We actually watched the X Factor pre-season finale here.

I would have to thank Ben for a lovely welcome. He showed us the city map and told us everything we should know about Belfast - anything from what to do/eat to where we should or shouldn't go. We would love to stay here again if we were to go back to Belfast.

If you have time, stop by Cafe Mauds for lunch and ice-cream. You'll love it!

Room Tip: Top floor is good
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  • Stayed December 2011, travelled with friends
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Helpful?
2 Thank SaranR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ringo90, General Manager at Victoria Apartments, responded to this review, 7 February 2012
Dear Guest,

I am glad that you enjoyed your stay. It was a pleasure having you to stay and I enjoyed meeting you. I look forward to having you stay again in the future if you are ever back in Belfast.

Regards,

Ben

Ben Ringland
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 November 2011

Beautifully renovated and generously appointed. Very friendly service. And free wifi. We booked for one night and ended up staying three.

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank BernieWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omagh
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 October 2011

We booked Victoria apartments as it was listed as a '5 star' apartment in belfast. This place is far from 5 star! The only positive point about the apartment was the location- nice leafy area of Belfast and conveniant to town centre and the bustling Lisburn road.

When we arrived we were bitterly disappointed; dated decor in hallway, kitchen and bathroom not to mention everywhere needed a good clean as it felt incredibly gruby! Living room was a nice airy room with good views and nice big tv however the attention to detail really let it down; frayed edges on the carpet that was coming away from the wall, 80's electric fire, plug in radiators and gruby walls that needed a good lick of paint. The bedroom was basic but nice (apart from the meter board stuck in the middle of the main wall!!).

My husband went to complain and was basically told 'it is a 5 star apartment' and what did they want us to do!they suggested moving us to another hotel but we would have to pay the difference (plus the inconveniance and stress!). The manager couldnt understand what we werent happoy with...check out the photos and that shows you the standard of the apartment.

Overall the apartments are in a great location (safe area etc) and a lovely building but the building itself needs a lot of money spending on it to bring it up to the 5 start rating it claims to be!! Myself and my husband are not picky people, and are always happy to stay in any accomodation-as long as its clean- but when we were away for a break expecting a 5 star accomodation we were bitterly disappointed. The apartments would be great for a group of friends getting away for a stag/hen weekend when not much time will be spent in the apartment. (especially as you will get woke up at all hours due to the noise from apartment above due to poor soundproofing)

We would not normally consider complaining or putting a negative comment on trip advisor but the reaction of the manager when we complained and the thought of another couple turning up to expect a 5 star apartment and getting 3 star is annoying me!!

Hopefully the manager can spend some time inspecting his apartments and spending some money bringing them up to date!

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank MargaretFlorence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 October 2011

a group of friends and I stayed in these apartments for a long weekend and were majorly impressed by it. the large apartment had a homely feeling and very spacious. The staff were very friendly and were eager to help when asked. We arrived 5 hours before normal check in time due to the flight times but that was not a problem the general manager Chris answered his phone when I woke him up at 8:30am (sorry Chris) and came down from his house to let us in the apartments. The apartments have everything you would have in it at home. The were clean, modern and warm. I would recommend these apartments to anyone staying in Belfast and I will not stay anyplace else in Belfast. 10 out of 10

Room Tip: Ground apartment back room off kitchen you will have a great sleep.
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  • Stayed November 2010, travelled with friends
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Helpful?
3 Thank JordyBurns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 September 2011

i come to Belfast every couple of months on business. I fancied a change from hotels so thought i would give Victoria Apartments a go. Im pleased that i did. its a nice change to have a few rooms and some peace when you come home from work. The best point of all for me wasn't the accommodation (which was fab by the way, very clean, well equipped inc dishwasher etc, roomy and some nice fashionable touches) was Ben who could not help visitors any more than he did.

  • Stayed September 2011, travelled on business
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Helpful?
1 Thank Alkipone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2011

We spent 6 nights here and it was very good. Staff friendly and helpful.Will definately stay again and will also recommend to friends. Also good to have off street parking.

  • Stayed June 2011, travelled as a couple
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Helpful?
Thank Lilian U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
2 reviews
Reviewed 12 September 2011

We spent 3 nights at the Victoria Apartments. We were welcomed by Ben and as we were first guests to arrive shown a choice of apartments. They looked great. The one we chose was clean and well equipped. Nothing was too much trouble and we were offered maps of Belfast, access to wi-fi and told to ask if we needed anything, which we didn't because everythign we needed had been provided! These apartments make a lovely change from hotel rooms. We'd certainly stay again.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MandM645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria Apartments

Property: Victoria Apartments
Address: 26-28 Windsor Park, Belfast BT9 6FR, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #9 of 31 Speciality Lodging in Belfast
Price Range (Based on Average Rates): £
Hotel Class:4 star — Victoria Apartments 4*
Number of rooms: 10
Official Description (provided by the hotel):
We welcome all our guests with personalised service, elegant accommodation, and a quiet, intimate atmosphere. With a choice of one and two bedroom apartments, we provide individualized attention to our guests and their unique needs. We are a "home away from home" for so many of our guests. Our spacious and stylish apartments, located on Belfast’s most exclusive tree lined avenue seamlessly blend this home living feel with upscale tranquility and affordable luxury.Choosing a serviced apartment over a regular hotel room allows you to live like a local during your stay in this great city. More and more travelers are choosing an apartment rather than the usual cramped and expensive city centre hotel rooms. Live in an spacious apartment or sleep in a hotel – it’s your choice! ... more   less 
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Also Known As:
Victoria Apartments Hotel Belfast

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