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“Great Customer Service”

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Victoria Apartments
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Customer Service”
Reviewed 18 February 2014 via mobile

My girlfriend and I stayed in the apartments 14 - 17 February as a valentines treat. The apartment is quite close to the city and vost approx £6 for s taxi. Also there is a Tesco 5 min walk away.

We were greeted by a very nice man who showed us to our apartment and presented us with a bottle of wine. He also pointed out some interesting places to visit in Belfast on the map and advised us where we could find some nice places to eat.

The apartment was spotless throughout and really comfortable. The only problem we had was the walls are paper thin and you can hear people in the other apartments.

We were also allowed to stay after the required checkout time of 11am as our train was not till 2pm.

I would recommend these apartments to anyone thinking of visiting Belfast and the only complaint I have was the paper thin walls.

Stayed February 2014, travelled as a couple
Helpful?
Thank Owen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 24 February 2014
Dear Guest,

It was an absolute pleasure to meet you and yours- I must say that your smiles were infectious. I hope that you will visit again should you ever return to Belfast. Thank you for your constructive criticism- we are aware of this issue in some of the apartments and we are currently soundproofing each apartment with the newest SRS soundproofing technology. I wish you both many more happy valentines trips together.

Best Regards
Peter Ringland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Perth, Australia
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 January 2014

This apartment was just perfect for us: huge rooms, well-appointed in every way and a very friendly welcome by a gentleman who gave at least 25 minutes of his time to ensure we knew how to see everything we hoped to see in our short stay. Very kind indeed. The surrounding area is beautiful and leafy, too. We watched squirrels in the garden while we ate breakfast. A good choice of restaurants and cafés for lunch and dinner just down the road. A wonderful stay.

Room Tip: If you have a lot of luggage, apartment 1 is on the ground floor and has access from the car park.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pusserbarrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 3 February 2014
Dear Guest,

Thank you for taking the time to write a wonderful review of your experience at Victoria Apartments- I am glad that you enjoyed your stay and that my local knowledge was of some value. Some of the longer term corporate guests have named the two resident squirrels 'Victoria' and 'Bertie' after Queen Victoria and her husband- I trust that they will still be ruling over the copper beech tree if you ever return. I hope that you had a safe return trip to Perth.

Best Regards
Peter Ringland
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Cairns
Level 6 Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 December 2013

We were greeted by the most friendly Irishman who was more than happy to give us recommendations for sightseeing, restaurants, the local area food shopping and a tour information. The apartments were clean, tidy and welcoming. We did have some issues with the washing machine but when mentioning to staff they offered to put our clothes into their industrial dryer/washer which was really thoughtful. I think a new washing machine might be in order, or a least detailed instructions on how to use the thing! There was free parking and easy walking distance to Tesco's. Plus I loved the view of the cathedral and the city from the kitchen. Would defiantly stay again.

Room Tip: Top floor room had a great view.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spumkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 18 December 2013
Dear Guest,

Thank you for your kind review- I hope my recommendations on local restaurants and attractions were useful. Believe it or not, a brand new washing machine was installed in that apartment after your stay. (It is unfortunate that you were the one renting the apartment as the old machine came to the end of its life). I hope that you would consider us again if you ever decided to return to this side of the world and thanks again for taking the time to write a review.

Best Regards
Peter Ringland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2013

What a delightful stay!!!!, alike many of the others comments I had wished that I could have stayed more than just one night. Beautiful apartment; really did feel like a home. My husband has even started to think about getting an apartment because of our stay here; that tells you how good it was. Imagine one of the luxury apartments you see on the TV or in the magazines this one is just as good believe me !!! you won't be disappointed in any way in fact you be overwhelmed enjoy :)

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma181111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 16 December 2013
Dear Guest,

I am so glad that your experience was so positive. Interestingly, last year a couple from Dublin loved the apartments and the area so much that they subsequently bought an apartment in the area. It sounds like your husband has taken a similar liking for the apartments- maybe Victoria Apartments should set up some sort of a package deal in collaboration with the local estate agents. Many thanks for your custom- have a wonderful Christmas.

Best Regards
Peter Ringland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MPLS
Level 1 Contributor
3 reviews
Reviewed 25 November 2013

Another absolutely fantastic stay here, the booking process once again was so easy and made travelling halfway around the world such a seamless process.

I stayed 11 nights this time, I don't really have much else to add from my previous review and stay here as it was just perfecto!

Only regret is having to leave, if you are visiting Belfast, and dont want to drive too much, then you will find that VA is perfectly located. If you do a lot of driving it to bad either!

I'm now counting down the weeks to my next stay here Feb/March 2014

I'd also like to add that if you do have any areas of concern or need help at all, Peter and the staff are very quick to address them.

10/10

RECOMMENDED, HIGHLY RECOMMENDED!

See you soon

Wayne

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 28 November 2013
Absolute pleasure to have you back again. I am so glad that this stay was as good as the last. We greatly appreciate your repeat custom and hope that we will have the chance to serve you on many more occasions. Thank you for your kind review and all being well, we will see you once again on the 28th February.

Best Regards
Peter Ringland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethlehem, CT
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 November 2013 via mobile

Stayed in a 2 bedroom 2 bath apartment in October 2013. Our stay was very comfortable and enjoyable. Peter met us when we arrived and showed us around. The weather was damp and chilly but the heat in the apartment was great. There was plenty of room for 4 adults. The unit was clean and updated with modern kitchen and baths. Linens and amenities were perfect. Peter gave us excellent advice for the sights in Belfast and arranged for taxis. Parking and wifi was free. Nice location. A wonderful stay and hope to visit again.

Stayed November 2013
Helpful?
Thank CindysReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 18 November 2013
It was a pleasure to have you and your family stay with us. Thank you for taking the time to share your kind comments regarding the accommodation.

Best Regards
Peter Ringland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballina, Ireland
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 November 2013

We stayed here for our anniversary,just one night but would have loved to stay longer. For the price we were not sure it would live up to webpage description,but surpassed our expectations.
Welcomed on arrival by very friendly and helpful young man,helped with booking a restaurant and taxi for that night. We were also given a late check out which was much appreciated.
The 1 bed apartment was extremely well equipped(full kitchen,large flatscreen tv in lounge & bedroom,free Wi-Fi)and the provision of tea,coffee,sugar and milk was great as we hadn't brought any with us. We were also given a welcome bottle of wine-very nice.
The apartments are on a lovely tree lined road,just a short walk from local shops and only 2 miles from Belfast city centre.
Overall a wonderful weekend and would definitely stay again.

  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dawnanddec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaApartments, General Manager at Victoria Apartments, responded to this review, 7 November 2013
Dear guest,

It was a pleasure having you stay with us and I hope that the Jimeoin Gig surpassed your expectations as well. Thank you for your kind comments, and I hope that we will see the two of you again.

Best Regards
Peter Ringland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Victoria Apartments

Property: Victoria Apartments
Address: 26-28 Windsor Park, Belfast BT9 6FR, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #10 of 32 Speciality Lodging in Belfast
Price Range (Based on Average Rates): £
Hotel Class:4 star — Victoria Apartments 4*
Number of rooms: 10
Official Description (provided by the hotel):
We welcome all our guests with personalised service, elegant accommodation, and a quiet, intimate atmosphere. With a choice of one and two bedroom apartments, we provide individualized attention to our guests and their unique needs. We are a "home away from home" for so many of our guests. Our spacious and stylish apartments, located on Belfast’s most exclusive tree lined avenue seamlessly blend this home living feel with upscale tranquility and affordable luxury.Choosing a serviced apartment over a regular hotel room allows you to live like a local during your stay in this great city. More and more travelers are choosing an apartment rather than the usual cramped and expensive city centre hotel rooms. Live in an spacious apartment or sleep in a hotel – it’s your choice! ... more   less 
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Also Known As:
Victoria Apartments Hotel Belfast

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