Having used the room to dress for our wedding and staying two nights, i though value for money it was okay. Been waiting for my complaint to be replied to before i wrote but no response as of yet. Everything was good, nice room, upgraded to a superior, fine bathroom, friendly staff....but the goodness seemed too vanise upon check out.
Our groupon deal on checkout was not honoured and the lady on reception refused to budge, saying we has upgraded our menu - which we didn't. Waiting to see the manager who works as a concierge, he was too busy to talk, (but a very nice man). I have emailed and await an explaination .....
Over priced room tray service of £10 a timme plus your order, rediculous mini bar prices....but 5 star i guess and city centre....... much better value for money elsewhere.........or next hotel the Manor House Enniskillen blows them out of the water.
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel