After seeing the positive reviews and rating here in tripadvisor, we decided to stay at the fitzwilliam with confidence; little did we know what was coming out way: restaurant closed for a (noisy) private function, very limited room service menu, from which only 30% of the offered dishes were available. Dirty carpet floor. Not replenished mini bar, which also had beers that the previous guest had brought and left there. Toilet garbage bin had rubbish from previous guest. Going on: front desk personnel couldn't make their mind on rates and fees for our bill, and the laundry service arrived way too late and was outrageously expensive (as was the hotel considering what you get for your money). On the plus side, location is really good, (Irish) breakfast was good as well, and Phillip the concierge was an excellent host.
Sadly, not staying there ever again.More
- Free Wifi