The hotel is comfortable and functional. We upgraded our booking having stayed in their standard room last time, but I failed to see the difference in all honesty. Missing hairdryers, and other standard fixtures of hotel rooms. That said, it is clean and functional and has an amazing bath to relax in.
The staff seem to be a mixed bag of wanting to help and knowing the hotel trade inside out to, quite frankly, earning a buck. Some were lovely ad very helpful and were brilliant at attention to detail (like my birthday surprise in the restaurant), others weren't so helpful. Some couldn't even find manners in fact.
A shame, but when I book quality I expect it!
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel