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“Excellent location & Service”

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The Fitzwilliam Hotel Belfast
Ranked #3 of 45 Hotels in Belfast
Certificate of Excellence
Reviewed 27 August 2013

Stayed over a long weekend in August, service was fanatatsic and staff were always on hand.
Breakfast was excellent, plenty of choice and very attentive staff.
Rooms were large and spacious, cleaned daily and toiletries replaced.
The TV was hit and miss- dreadful signal, but the HiFi System was a good find with tea/coffee, mini bar and ironing board all came in useful too!

  • Stayed: August 2013, travelled on business
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Thank j9h0ds0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 29 August 2013

Dear j9h0ds0n,

Thank you for taking the time to write such a wonderfull review.

I am really pleased to hear that you found the service and staff fantastic and that you had an excellant breakfast. I am sorry that you the TV did not work properly for you,

I hope to welcome you back to the Fitzwilliam Hotel Belfast in the near future.

Kindest Regards,
Carolyn Matthews

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2,043 - 2,049 of 3,218 reviews

Reviewed 26 August 2013

Was invited for afternoon tea to this lovely hotel in the centre of Belfast near also to train and bus station. Lovely surprise from my daughter. We were greeted by a lovely friendly waiter who looked after us for the afternoon. The food was lovey sandwiches, home made scones with jam. cakes and pastry and great coffee, best of all was the Champagne to wash it all down... the hotel was very clean and modern furniture in the lobby. Very pleasant way to spend a friday afternoon. would love to stay over sometime for a weekend would be lovely.

  • Stayed: August 2013, travelled with family
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Thank broxi08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 29 August 2013

Dear Broxi08,

Thank you for taking the time to write a really nice review of your recent Afternoon Tea at the Fitzwilliam Hotel Belfast.

I am very happy to hear that you had a very enjoyable afternoon with your daughter and that you enjoyed the food and champagne. I am also delighted that you found the waiter to of great service to you. I will certainly share your kind comments with the rest of the team.

We hope to welcome you back to the Fitzwilliam Hotel Belfast in the near future.

Kindest Regards,
Carolyn Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2013

Spent two nights here and am writing this in the bar having had a very good Club Sandwich and a couple of Guinness's for lunch before my flight back to England.
The hotel has a great location and the staff are extremely efficient and polite.
The rooms are modern and comfortable with a very good bathroom. Fittings are of high quality and the beds are super comfy with pillows which are exactly right for me (firm). Wifi is free and fast which is real plus!
The bar, in the evenings buzzes and drinks are reasonably priced.
Negatives are few but the TV channels are limited and on the two nights we were there, the reception on the TV was dreadful. It's not a major draw-back but nevertheless irritating.
My wife has stayed in several of the Belfast hotels as she visits every month and she prefers this place to most of the others. I can see why.

Stayed: August 2013, travelled as a couple
Thank timchambola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 29 August 2013

Dear Timchambola,

Thank you for taking the time to write such a lovely review. I am delighted to read how much you enjoyed the club sandwich and guinness at the bar and how highly you valued the location and staff.

It will be my pleasure to share all your nice feedback to the rest of the team.

We very much look forward to welcoming both yourself and your wife back to the Fitzwilliam Hotel in the near future.

Kindest Regards,
Carolyn Matthews

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Reviewed 26 August 2013

The location, value and quality of this hotel far exceeded my expectations. I felt like I could have stayed happily in the room for weeks. The bed was extremely comfortable; on the first night I laid down for a "quick rest" and slept straight through until morning. The rest of the furniture (sofa, desk chair) were also terrific. The decor was muted and peaceful, the staff highly professional, and the bar makes a mean Manhattan.

  • Stayed: August 2013, travelled solo
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Thank duelist135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 29 August 2013

Dear Duelist135,

Thank you for taking the time to leave such a kind review of your recent experience at The Fitzwilliam Hotel Belfast.

I am delighted that you found found the hotel exceeded your expectations and that the staff were very helpful to you. I will certainly pass on your lovely feedback with the team.

We look forward to welcoming you back in the not to distant future.

Kindest Regards,
Carolyn Matthews

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Reviewed 25 August 2013

Stayed here the weekend of the 16th of August, in room 510. The room was beautiful and well provisioned with an extremely comfortable bed and a huge sofa. The decor was lovely but the fixtures were a bit bashed and scuffed, the edges of the bed, the desk, and the skirting were quite roughed up. The bathroom is huge and gorgeous, but the bath is an actual nightmare to get out of!

The staff were very helpful, and any minor issues we had were resolved immediately. Definitely a quality hotel and I can't wait to stay again!

  • Stayed: August 2013, travelled as a couple
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Thank Miss_WooDerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

Great welcome from the girl at reception who was very friendly and helpful. The room was spotless and trendy, loved the modern bathroom and especially the little touch of a candle by the bath. Everything we needed was provided in the room and the hotel was in a great location, right in the city centre. Free wi-fi in the room was a huge bonus too

Stayed: August 2013, travelled as a couple
Thank Anniethompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 26 August 2013

Dear Anniethompson

Thank you for taking the time to write such kind words on your recent stay at the Fitzwilliam Hotel Belfast.

I am delighted to read that you found the Receptionist 'very friendly and helpful' and that you liked the extra touches in the room. I will be sharing your feedback with the team.

We look forward to welcoming you back soon to the Fitzwilliam Hotel Belfast.

Kindest Regards
Carolyn Matthews

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Reviewed 22 August 2013 via mobile

This hotel will be difficult to find fault with. It's 'Irish" 5 star but really its a great 4 star. We were looked after well from first arrival through to checkout.
We took advantage of the 2 night midweek deal incl breakfast and 1 dinner.
The set menu had a really good selection of quality food well presented and served with a smile. Katherine was our waitress for the evening meal, and she is a true asset to the hotel. The small issue we had was very quickly sorted out without any problem or fuss
Rooms were a lot more spacious and cleaner than the Hilton in Belfast. It's within easy walking distance of anything you would want to do or see. Can't see any reason to not enjoy your stay here.

  • Stayed: August 2013
    • Value
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Thank BigJohnDeere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolyn M, Front Office Manager at The Fitzwilliam Hotel Belfast, responded to this reviewResponded 26 August 2013

Dear BigJohnDeere

Many thanks for your recent feedback on your stay at the Fitzwilliam Hotel Belfast.

It was lovely to read how you found Katherine 'a true asset to the hotel' and that the food was well presented and of good quality. I will certainly pass on your comments to the team and Katherine in particular.

We look forward to welcoming you back in the not too distant future.

Kindest Regards
Carolyn Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Fitzwilliam Hotel Belfast

Address: 1-3 Great Victoria Street, Belfast BT2 7BQ, Northern Ireland
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Belfast
#4 Business Hotel in Belfast
#7 Romantic Hotel in Belfast
#10 Family Hotel in Belfast
Price Range: £132 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Fitzwilliam Hotel Belfast 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fitzwilliam Hotel Belfast
Belfast Fitzwilliam Hotel

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