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The Fitzwilliam Hotel Belfast
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Reviews (3,638)
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All reviewsopera housebeautiful hotelturn down servicemini barhotel barcentral locationcity hallfantastic stayfrom start to finishcooked breakfaststayed for one nightexecutive roomtop classafternoon teaconciergebathphilip
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Reviewed 3 June 2014

While a beautiful hotel and done up very, very modern, hotel had some serious drawbacks. Before I checked in with friend, I requested two single beds. Instead I was given one with a single bed in a room that was clearly for handicapped accessible. A tiny, low sink and shower stall for person who needs to sit. (Nice that they have it, but unpleasant for us) almost no place for our toiletries. Useless for two adults.
Room was on second floor overlooking an alley so we couldn't open an window.
Room itself had no place to open one suitcase, let alone two. Also, clearly the air conditioning wasn't working and the room remained hot and stuffy despite being told it would 'eventually' cool down by very young night manager. This manager on duty was almost useless. Refused to help us in getting at least an adequate room. His attitude seemed to be 'tough'! Finally a tour operator intervened and he gave us his room, though we had to have a cot put in for me since his room was for one. He didn't seem to mind, but I felt bad that my comfort was at the expense of another guest.
I did hear other guests complain about same issues, but can't speak to that.
Young staff were very nice, but some were far to young for their jobs.

Stayed: May 2014, travelled with friends
1  Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

I traveled to Belfast with my wife, for my birthday and for valentines which is also on my birthday. We had planned a tour of Ireland and felt that Belfast would be ideal to start. The hotel staff were very attentive and nothing seemed a problem or issue. The Hotel has a modern decor and is very comfortable. The rooms are well layed out with very comfortable beds. Overall a most pleasing stay.

  • Stayed: February 2014, travelled as a couple
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1  Thank Jeffery H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Our family took 4 rooms here for the bank holiday weekend. We had a room with a travel cot and the parents were more than pleased with it. All rooms were clean and more than adequate. I would say, easily 4 stars on an international level. Tea and coffee facilities a lovely addition. Bathroom washbasin could have done with more space around it for toiletries, but not a big negative for 2 to 3 night stay. Excellent price for the room. Common areas very clean. Check in staff very polite and helpful and efficient. Concierge services excellent. Breakfast as good as any. I would recommend this hotel highly.

Room Tip: Our room looked out on a not too interesting street but it was quiet. We paid slightly more for a twin room, a corner room which we thought was very nice.
  • Stayed: May 2014, travelled with family
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1  Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

From the moment we stepped through the doors we were given excellent Service from Declan the concierge who made our stay at the Hotel very memorable with his knowledge and helpful advice.

The rooms were good sized, well equipped, clean with a large bathroom with separate bath and walk in shower. Very comfortable beds we had a good nights sleep during our stay.

The breakfast is well worth having. Location is perfect for restaurants and local attraction around Belfast.

We will definitely use this Hotel again and recommend it to our friends.

  • Stayed: May 2014, travelled as a couple
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1  Thank 921777jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

This hotel is of a good location in the city centre the only problem is the noise level from the busy road beside! But other than that the rooms are lovely with all the necessities you need and friendly staff! :)

  • Stayed: February 2014
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2  Thank Channy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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