My family and I stayed at The Fitzwilliam Hotel in Belfast for 3-nights. The hotel was modern, attractive, clean and the location was convenient to restaurants, pubs and sight-seeing.
When I made the reservation, they did not have a room with 2 beds available so we booked 2 rooms (2 adults traveling with 10-year old and 12-year old). The price of 2 rooms was still less than what we paid for 1 room in other parts of the UK. We were so pleased at how large and well appointed the rooms were; made our stay very comfortable.
I especially want to acknowledge the exceptional service we received from the concierge team at The Fitzwilliam. Our 12-year had an issue with her braces during our trip. She was in quite a lot of pain and we needed an orthodontist badly. I tried to locate one who would fit us in but no one would make accommodations even with an emergency. I called The Fitzwilliam prior to our arrival to Belfast and explained the situation. While we were in transit, the concierge team (Gerard, Declan, Phillip) called nearly every orthodontist in Belfast until they found one who would do a house call at the hotel!! They also arranged for tours, made dinner reservations, recommended things to do with the kids... they took such good care of us! I can't express how much we appreciated their service and attention. Very friendly, helpful staff all the way around!
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel