We had to stay for 6nights,otherwise we would have moved. Terrible lack of staff training and no managers around until several complaints were lodged by other members of the group. Rooms unmade at 5.30pm .Shortage of towels, even though they mention them in their ads. Gym, not as described. No water, dirty towels on the floor. Noisy, uncomfortable dining room. Poor service, terrible breakfast buffet that was not replenished all the time..
Bathroom had one small shelf for toiletries.Only 2 drawers for clothing and they were at floor level. Very dark corridors. Designer chic gone mad !! Do they ever stay in the hotels they design?
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- Also Known As:
- Fitzwilliam Hotel Belfast
- Belfast Fitzwilliam Hotel