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“Pros and cons” 2 of 5 bubbles
Review of Premier Inn Belfast City Cathedral Quarter Hotel

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Premier Inn Belfast City Cathedral Quarter Hotel
Ranked #7 of 43 Hotels in Belfast
Certificate of Excellence
Saskatchewan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pros and cons”
2 of 5 bubbles Reviewed 17 May 2014

Stayed here for 4 nights in May 2014.

Pros: Excellent location in the heart of the city. The staff were friendly and helpful, moving us to another room after noise from the street woke us up on the first night (there are several pubs and clubs close by). The second room was very quiet. The price was attractive.

Cons: We paid for WiFi and it was terrible. Very, very slow (remember dial up?), and one could only use one device at a time, not too useful for a couple, both with laptops and needing internet access.

The soap dispenser in the sink and shower, and the quality of the toilet paper made me think I was staying in a rundown hospital. You can't turn on the light in the toilet without also turning on the light in the sleeping room. My pillowcase was stained and not replaced.

Would not stay here again despite the excellent location and friendly staff.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Remple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 19 May 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Thank you also for your feedback regarding Wi-Fi, please be assured your comments will be passed to our Marketing department.Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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2,124 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

Bathroom strong " male toilet smell " had to keep door closed as permeated the bedroom otherwise room satisfactory
The bedroom was comfortable but bathroom smell disappointing . The breakfast next morning was really good value and staff friendly and helpfull



  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PaulTaylor98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 27 May 2014
Hello PaulTaylor98,

Thanks for your feedback regarding Premier Inn Cathedral Quarter. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.

Warm regards,

Mona S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Down
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

This hotel is in a great location, right in the middle of Belfast City Centre, with lots of trendy bars and clubs close by.

I have stayed here a few times when on nights out and its a lovely hotel, its very clean and the staff are lovely.

The food is very good and the bar area is nicely decorated.

No complaints about this hotel and would return no problem.

  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 27 May 2014
Hi Nic D,

Thanks for your review of Premier Inn cathedral Quarter. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we look forward to welcoming you back to Premier Inn again in the future.

Warm regards,

Mona S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2014

Great staff fab location would definitely return party of 12 ladies on 50th birthday had a great time. bar area good friendly doorman and lovely bar staff didn't eat in hotel but other guest who we spoke to said it was very good

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TracyWalker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 27 May 2014
Hello Tracywalker2014,

Thanks for your review regarding Premier Inn Cathedral Quarter. It is great to hear that you enjoyed your stay with us and our hotel, great location and our great team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for taking the time to review your stay and we look forward to welcoming you back in the future.

Warm Regards,

Mona S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magherafelt, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2014

Such a brilliant location close to bars and restaurants in a busy fun part of town.The hotel was spotlessly clean the rooms bright and airy.Many thanks to the reception staff who went able and beyond!

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Noleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 27 May 2014
Hello Noleen M,

Thanks for your review of Premier Inn Cathedral Quarter. It is great that our clean hotel, helpful friendly staff and facilities met your expectations and made your stay a comfortable one. We endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and we look forward to welcoming you back to Premier Inn again in the future.

Warm Regards,

Mona S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2014

Have stayed in this premier inn loads of times. Great stay, central location great breakfast.
Very clean and tidy and staff very pleasant.
Bar area lovely to sit in at night. No complaints about this hotel and we always get a great deal.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Teri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 21 May 2014
Hello Teri F,

Many thanks for your lovely review. We were delighted to read your comments, its fantastic to hear that we contributed towards making your stay at Premier Inn Cathedral Quarter so fantastic etc. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

Warm Regards,

Mona S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
119 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

This hotel is extremely good. I feel bad taking it down to very good from excellent because it has so many good points. The beds are very comfortable as are the pillows. The hotel has a clean and modern look. The food at breakfast and dinner are both very good. The staff are friendly. Its location is very central. What I cannot understand in a modern hotel is having the old fashioned method of having a sink in the bedroom! This went out with the Ark. If you decide to visit the bathroom in the night you switch on the light and this lights up the sink area waking your partner. Really odd? Also if you wanted to go out before your partner you use the sink in the bedroom and create noise instead of being in the bathroom. The shower whilst excellent pressure had a mind of its own with regards to temperature going from normal to really hot and back on its own. Still a very good all round hotel.

Room Tip: Ask for a room without the sink!
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank infast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mona S, General Manager at Premier Inn Belfast City Cathedral Quarter Hotel, responded to this review, 27 May 2014
Hello infast,

Thanks for your feedback regarding Premier Inn Cathedral Quarter. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are pleased to hear that your stay with us was a comfortable one and our hotel met your expectations. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.

Warm Regards,

Mona S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Belfast City Cathedral Quarter Hotel

Property: Premier Inn Belfast City Cathedral Quarter Hotel
Address: 2-6 Waring Street, Belfast BT1 2DX, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Belfast
#3 Family Hotel in Belfast
#6 Romantic Hotel in Belfast
#11 Business Hotel in Belfast
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Belfast City Cathedral Quarter Hotel 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Cathedral Quarter was traditionally the home of Belfast's trade associations and warehouses, and still has some of the city's oldest buildings. But a stay at Premier Inn Hotel Belfast Cathedral Quarter puts some distinctly twenty-first century attractions on your doorstep. Come in August and hear some of the latest sounds and bands at the Belsonic Festival. Or December, for a Christmas market that pulls out all the stops. Or in September, for all the fun of over 250 events during Culture Night. Or visit any time of year for world class shopping and fascinating visitor attractions. Then come back to the hotel for mouth-watering food and a lovely comfy bed. Please note, this hotel has showers only. From the M1 or M2 travel along the Westlink to the Grosvenor Road roundabout, signed City Centre. Turn onto Grosvenor Road. At the 2nd set of lights turn left, into right hand lane, follow the road turning right (pass City Hall on right hand side). At the end of Chichester Street turn left onto Victoria Street. Follow Victoria Street through the next 2 sets of traffic lights (Albert Clock is on the right) and take the left into Waring Street. Hotel is 300 yards on the right. This hotel does not have an on site carpark. A Secure Cap Car Park is available nearby at a Fee. Transport and local information: Great Victoris Street Station 0.5 Mile Laganside Bus Station 1 Mile Belfast Zoo 4 Miles Odyssey Arena 1 Mile Queens University of Belfast 2.5 Miles ... more   less 
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Also Known As:
Premier Inn Belfast City Cathedral Quarter Hotel Belfast
Belfast Premier Inn

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