I reserved rooms at this hotel approx. 5 months before our trip. On the site I clearly stated we had 6 adults traveling in our party. We were hoping for a quad room and a twins/double room for my husband and I or 2 triples. The site would bring up a family room for four, but state that it was for 2 adults and 2 children under the age of 15. ( I have seen some 15yr olds that are bigger than any of our 21 yr old girls traveling with us.) There didn't seem to be any other options than getting 3 rooms for 2 each. In the interest of cost for the students I reserved the family room and a double. The prices at that time were very reasonable. I then sent an email via the booking organization and another directly to the hotel asking them if this would be alright (family room) and if not to let me know well in advance if changes needed to be made.) I did not hear back from them and foolishly as it turned out, believed all to be well. The day we were to check in I receive an email stating their strictly enforced policy of only 2 adults to a room! When we showed up at the desk they reiterated the policy and when I asked why there was no reply to my email sooner than the day of check in, (which they said they got), the response was, "We get so many emails, we only deal with them closer to the time of check in:. WOW! The two rooms we had reserved were such a good price we did not want to start over, but now we had to book an additional room for my husband and I which we paid 30% more for.. What the girls ended up with was, 1 room with 2 double beds and a twin, and the other with a double and 2 twins!!! How could we not have fit 4 people into either one of these rooms?? They told us it was a "fire" policy. No other hotel in all the other places we stayed had this policy. What a disappointment. The rooms were otherwise clean and comfortable. Breakfast was not included, and pricey at 8.75 pounds pp. There was a restaurant just kitty corner to the hotel that advertised 4.50 pound full breakfasts.
- Official Description (provided by the hotel):
- The Cathedral Quarter was traditionally the home of Belfast's trade associations and warehouses, and still has some of the city's oldest buildings. But a stay at Premier Inn Hotel Belfast Cathedral Quarter puts some distinctly twenty-first century attractions on your doorstep. Come in August and hear some of the latest sounds and bands at the Belsonic Festival. Or December, for a Christmas market that pulls out all the stops. Or in September, for all the fun of over 250 events during Culture Night. Or visit any time of year for world class shopping and fascinating visitor attractions. Then come back to the hotel for mouth-watering food and a lovely comfy bed. Please note, this hotel has showers only. From the M1 or M2 travel along the Westlink to the Grosvenor Road roundabout, signed City Centre. Turn onto Grosvenor Road. At the 2nd set of lights turn left, into right hand lane, follow the road turning right (pass City Hall on right hand side). At the end of Chichester Street turn left onto Victoria Street. Follow Victoria Street through the next 2 sets of traffic lights (Albert Clock is on the right) and take the left into Waring Street. Hotel is 300 yards on the right. This hotel does not have an on site carpark. A Secure Cap Car Park is available nearby at a Fee. Transport and local information: Great Victoris Street Station 0.5 Mile Laganside Bus Station 1 Mile Belfast Zoo 4 Miles Odyssey Arena 1 Mile Queens University of Belfast 2.5 Miles ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Belfast City Cathedral Quarter Hotel Belfast
- Belfast Premier Inn