When we arrived in our we were pleasently surprised at the level of comfort, tasteful decoration, nice bathroom and large LCD TV. For what we paid it exceeded our expectations. Our room was on the 2nd floor directly above the hotel bar - so when we arrived back in our room after dinner we could hear some music from the bar, but not loud enough to keep you awake. We were then woken at midnight when the music volume was increased dramatically such that we could clearly identify what song was being played. Also, there were noisy guests in the patio area. I called reception and was told the music would go on until 1 am. I complained and was told that they would see if the y could turn the music down - this they did but no effort was made to quieten the guests in the patio area - so we had to endure very loud noise until 1 am when the bar closed. Upon checkout I complained to the duty manager who told me that she had had to speak the bar manager the day before about the same issue. I then also received an email from the hotel manager the next day which gave the impression that this was a regular occurance. So either they don't care about their guests or have training issues with their staff. It was a shame that the hotel was let down by the noise level as the room was so nice. However, I'd rather stay somehwere where the rooms aren't so good perhaps to get a good night's sleep. I received a full refund from the hotel but still would not stay here again.
- Official Description (provided by the hotel):
- Welcome to the Park Inn by Radisson Belfast Hotel in the heart of Belfast. We have 145 bedrooms and 7 bright meeting rooms all with comfortable air-conditioning. We are conveniently positioned just behind Belfast City Hall making us ideal for leisure or business. All rooms come with Surf4Free WIFI access. The stylish New York inspired RBG Bar & Grill situated within the hotel serves a wide range of appetising dishes and refreshing drinks to be enjoyed in a warm, friendly atmosphere. Enjoy a cool beer or a chic cocktail on our outdoor terrace. ... more less
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- Also Known As:
- Park Inn By Radisson Belfast Hotel Belfast
- Belfast Park Inn