Forgot to review this when i stayed in November, but thats what it was totally forgettable!!! On arrival the receptionist was more interested in 'gossiping' with another member if staff about someone else who worked there who they obviously didn't like and totally ignored me. Stood until it got embarrassing before interrupting and honestly never felt less welcome! When i asked if i could leave my bag as it was 40 mins before i could check in (she didnt even check to see if my room was ready) I was shown to a door and told 'throw it in there'. Classy!!! Next morning, no hot water!!! Said to receptionist when checking out and the reply 'yeah i know'!! That was it!!! More staff training required for this one member of staff!! The rest of the staff were excellent and the room spotless clean, what a pity that one thing spoiled it
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- Also Known As:
- Ramada Encore Belfast City Centre Hotel Belfast