This hotel is very convenient to everything downtown Belfast and within easy walking distance of the shopping district and downtown places of interest. My room was clean for sure, albeit sparce and the lack of air conditioning did pose a problem given it was so hot on June 26th and around that time. The staff on the front desk right from my check-in right through until my last contact with them late on the night of the 26th, (two different shifts of staff) were so unfriendly, it was almost as though it was an imposition to help the customer. Late on that night I needed a phone number for a friend, and neither of the two men on the desk were able to either supply me with a telephone directory (no directory in my bedroom) or were in any way interested in assisting me, even though they did not have a soul at the desk (this was around 11.30pm) and not a phone ringing either. I would not recommend this hotel given the attitude of the front desk staff -- have to say athough, the staff in the breakfast room and at the bar were very friendly -- it was almost like visiting two different establishments. I was visiting from Canada and most disappointed.
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- Also Known As:
- Ramada Encore Belfast City Centre Hotel Belfast