I visited the Gourmet Burger Bank on the Belmont Road this weekend and it was a massive disappointment. Having visited the restaurant a number of times since it opened we'd simply expected good quality burgers. Sadly the restaurant served up very poor meals. The burgers had a highly-processed taste, texture and appearance, and frankly were like something bought from a budget supermarket range. They were honestly terrible. I suspect the restaurant has reduced it's overheads & costs by doing this, but it's surely a false economy.
The sides were also soggy and very undercooked, so we returned these to the kitchen. The staff were helpful and obligating, and replaced our sides, but they still were still very poor. The front-of-house is excellent, with very friendly staff, an excellent room, and games for the kids, but the Gourmet Burger Bank has got the basics wrong in the kitchen.
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