I always call into the Library when I am in Belfast. i called in yesterday and the experience was not good.
First things first I would advise visitors to Belfast to spend a little time in this amazing place and I dont want my comments to reflect badly on the Library. However I had 2 poor experiences and hopefully I just got the Library on a bad day.
Firstly I had the worst cup of coffee I have ever had in Belfast. It was weak and insipid and served by a member of staff who appeared disinterested. I managed one mouthful and left the rest. The Cafe space itself is a little osasis of calm and i like it there, normally to sit for 10 minutes, drink my coffee before facing the hustle and bustle outside. A big no no this time.
I was also on a mission this time and wanted to look at some old postcards from the early 1900's. A member of staff in the Linenhall charity shop told me to go into the Library and the staff there would help me. He was very helpful unlike the next member of staff I spoke to on the main desk. I felt ignored and when she did speak to me it was to redirect me to another member of staff who appear engrossed in his computer. Bluntly he gave me wrong information. I left feeling frustrated.
Despite my expereince I would still encourage people to visit this great place and spend a little money when you get there. Hopefully my experience was only an "off day" and not representative of what normally happens there.
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