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“Nice hotel, close to everything in Belfast”
Review of Hilton Belfast

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Hilton Belfast
Ranked #21 of 45 Hotels in Belfast
Reviewed 17 December 2013

I stayed for 3 nights at this hotel around a Black Sabbath concert last week.

As I had booked 6 months prior the rate was great.

Check in was fast and I was delighted to be upgraded to an executive room, without access to the lounge but that is to be expected.

Room was big enough and well appointed, bed was very comfortable (not too soft). Bathroom was ok, a few bits here and there might need some maintenance but nothing major.

Ordered room service, couldn't get through so Reception took my order.. long story short it was lost along the way and I ended up waiting 90 minutes (I called them a couple of times to enquire).

They apologized for the mix up and offered not to charge me without me asking for anything but can you make sure it's delivered ASAP now that you finally have the order.

All in all, very good location for city center shopping with Victoria Square and Castlecourt real close, Christmas Market just down the road and the Odyssey Arena is only 15 minutes walk.

Will definitely go back for a Belfast weekend.

  • Stayed: December 2013, travelled solo
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1  Thank Bougnat_ie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for taking the time to post a review following your recent stay at Hilton Belfast. I am pleased you had a great stay with us and appreciate your constructive feedback regarding your room service, and I shall certainly share your comments with the relevant departments.

Look forward to welcoming you back again soon,

Regards,

Ciarán

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,620 - 1,626 of 2,946 reviews

Reviewed 15 December 2013

Stayed here for 1 night. This Hotel was ideally located on the banks of the Lagan right behind The Waterfront - 10 minutes walk away from the Oddessy. Room was immaculate and comfortable. Staff were friendly and courteous. Breakfast was fabulous with an array of food on offer. Only drawback was the service provided by the bar staff. Overall this Hotel was a pleasure to stay in.

Room Tip: Ideally located if you want to visit the Oddessy or Waterfront. Shopping in the heart of Belfast jus...
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  • Stayed: December 2013, travelled with friends
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1  Thank Raheny11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for choosing to stay with us and for your review of Hilton Belfast. It is very pleasing to read comments from guests who have had great experience with us and is very encouraging to all of the team here.

We are looking forward to welcoming you back in the near future.

Kind Regards,

Ciarán

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Reviewed 15 December 2013

stayed for a Christmas shopping day the hotel was excellent location for you to get every where in the city I will be back next year to do it all over again. Rooms where great and the people in the hotel was great to talk too. Didn't eat in the hotel. Stayed with my husband but would return again with the whole family.

  • Stayed: December 2013, travelled as a couple
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1  Thank sarah y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for your great review of our hotel. It looks like we've ticked all the boxes for you and your partner in order for you to have a memorable anniversary stay.

Hopefully we will have the pleasure again soon.

Kindest Regards,

Ciarán

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Reviewed 14 December 2013

Stayed for a Christmas shopping day excellent hotel and excellent location will definitely stay again. Rooms where great and nice atmosphere about the hotel. Didn't eat in the hotel. Stayed with my husband but would return again with my family.

  • Stayed: December 2013, travelled as a couple
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Thank LittleMinx007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for taking the time to write a top rated review for Hilton Belfast. It is always a pleasure to have our guests share their experiences with Tripadvisor.

Ciarán

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Reviewed 13 December 2013

Had an overnight stay to do some Christmas shopping. Was offered an upgrade to executive room with club access, which was good value. Canapés and drinks 6pm -8pm and breakfast in the morning. Beautifully appointed room with views over Belfast and an extremely comfortable bed. This hotel is everything you would expect from a 5* hotel.

  • Stayed: December 2013, travelled as a couple
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1  Thank AbigalCoDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for taking the trouble to write a review following your recent stay with us at Hilton Belfast. I am very pleased to learn that you left with such a positive impression and look forward to welcoming you back in the future.

Regards

Ciarán

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

Great modern hotel, nice bright rooms, good restaurants, fantastic and hospitable staff, gets full marks on most counts. Only if the swimming pool would be open.

Highly recommended on a business trip or even a weekend break.

Stayed: November 2013, travelled on business
1  Thank Tarun W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for taking the time to review your stay at the Hilton Belfast. It's great to hear you enjoyed your stay and I have shared your kind comments with our team.

Kind Regards,

Ciarán

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Reviewed 12 December 2013

Lovely hotel, amazing staff and kindness well beyond the call of duty. Slept incredibly well. Room was large, clean and comfortable, executive lounge was perfect after a hectic weekend! Very central and we walked into town no problem. Thank you Hilton.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Karrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciaran M, Front Office Manager at Hilton Belfast, responded to this reviewResponded 29 December 2013

Thank you for choosing to stay with us and for your review of Hilton Belfast. It is very pleasing to read comments from guests who have had great experience with us.

We are looking forward to welcoming you back in the near future.

Kind Regards,

Ciarán

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Belfast

Address: 4 Lanyon Place, Belfast BT1 3LP, Northern Ireland
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Belfast
#16 Luxury Hotel in Belfast
#18 Business Hotel in Belfast
#20 Romantic Hotel in Belfast
Price Range: £98 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Belfast 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Hilton Belfast hotel is an iconic part of he Belfast skyline situated on the banks for the River Lagan in the heart of Belfast City. Next door to the Belfast Waterfront Hall, a few minutes walk to Belfast City Hall and Victoria Square. 5 Minute walk to the SSE (formerly Odyssey) Arena and 1 mile from Titanic Belfast. WiFi is available in all rooms and is free for Hhonors members that book direct(Charges may apply to other bookings). The hotel is 100% non smoking, Executive Floor, Executive Lounge, one Restaurant, one Bar, Fitness Centre/Health Club, Business Centre, Coffee shop, 198 Guest Rooms, Accessible Rooms, nine Meeting Rooms. Check in: 3:00PM, Check out: 12:00PM. Parking available next door - car park for £18.00 per day. ... more   less 
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Also Known As:
Hilton Belfast Hotel Belfast
Hilton International Belfast
Belfast Hilton International
Belfast Hilton Hotel

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