I booked this hotel for a one night visit to Belfast. It was a special offer that included a cocktail on arrival.
The hotel was quite busy when we arrived - there was a queue to check in but the reception staff weren't exactly pushing themselves to make the process efficient.
We had two rooms, side by side. When we got to the rooms, they were very small with a double bed in each. I had specifically booked twin beds. When I spoke to reception about this they told me that the twin rooms were not available and even if they were they were a higher standard of room and would have cost an extra £20 per room for the night. The attitude of the staff left a lot to be desired.
The size of the room was really what would be considered a single room in most other similar standard hotels. The bathroom was tiny and it had a glass door which was downright dangerous as it could (and did) smack off the bathroom wall several times. The bed was far too small for two people and did not make for a comfortable night's sleep. The room was clean. There was no water provided.
The hotel advertises that there was no free wifi in the rooms and there is a price plan for purchasing wifi. However, we found that the public wifi still worked (we were on the 7th floor) in our rooms.
The hotel was very busy with hen parties and group bookings. There was a constant queue at reception everytime we walked through.
The location of the hotel is really good for shopping & bars/restaurants. There is no parking directly with the hotel. There is a nearby public carpark however the hotel have no affiliation with it (a point which was made quite rudely by hotel staff to a gentleman in the queue in front of me.)
Given the amount of guests that probably use the public car park, it would make sense for the hotel to have some kind of special price with them or at least to know the basic opening times/rates for the parking.
We had a drink in the hotel bar, which was fine. Usual ridiculous hotel prices but a nice atmosphere.
Breakfast was also fine - average selection of food and they use locally sourced produce, which was nice. Again breakfast was really busy but the staff were efficient.
This hotel was fine for a one night stay - I would not have liked to stay in the tiny room for more than one night. It was overpriced for the size and the standard. I dont think I would return here for another visit - there are better options nearby.
- Official Description (provided by the hotel):
- The world famous 4 star Europa Hotel is superbly located in the heart of Belfast City Centre, and simply epitomizes indulgence. Having undergone major refurbishment the hotel now boasts 272 exquisite bedrooms, making it one of the largest and most luxurious hotels in Northern Ireland. It is also ideally positioned in the heart of the city, next door to the famous Grand Opera House and close to the Waterfront and Odyssey concert venues. ... more less
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- Also Known As:
- Europa Hotel Belfast
- Belfast Europa Hotel
- Europa Belfast