When we booked online our room details stated, "City and mountain view". The receptionist advised us that the upper floor room was near to the elevators and might be noisy so we were allocated a room on the 3rd floor. The view we got was not of rolling green hills or neither city or mountain view come to that! Sorry, we did get the green of the astroturf on the roof below and teh back side of a car park!
But the room is what we booked and that was superb with a fantastic bed for a great night's sleep.