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“Europa - Great people, location and value!”

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Europa Hotel - Belfast
Ranked #7 of 46 Hotels in Belfast
Certificate of Excellence
Reviewed 6 August 2009

Stayed at the Europa for 8 nites during a recent conference in Belfast. We found the room comfortable and clean. Our room was over looking a very busy street - so it was a bit noisy - but well worth the view. The staff were personable and went out of their way to ensure our comfort - including changing a mattress that was too hard. Now that's service! Thank you Richard and staff for the morning greetings and lovely Irish breakfast, To Paul - you are my favority bartender in the whole world. You can't beat the location in the city - make sure you take a political tour if you stay there. The fellows at the concierge desk were absolutely fantastic. Would I stay there again - Absolutely!

  • Stayed: June 2009, travelled on business
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Thank sherryteacheralberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carrolll, Management Representative at Europa Hotel - Belfast, responded to this reviewResponded 26 August 2009

Dear Sir/Madam,

Thank you for taking the time to leave a review about your recent experience at the Hastings Europa Hotel. We are very pleased that you had such an enjoyable stay with us while attending your conference. It is lovely to hear that you experienced such good service from our staff in particular, Richard and the team, Paul and concierge. Your comments are greatly appreciated and will be passed on to all staff. Feedback such as this allows us to show appreciation for the work that our staff do and to give motivation to continue this level of service.

Once again thank you, your comments are greatly appreciated. We hope that you will return to the hotel in the near future.

Yours Sincerely,
General Manager’s Office
Europa Hotel Belfast

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4,318 - 4,324 of 4,623 reviews

Reviewed 6 August 2009

My wife and I arrived at the Europa Hotel around 6pm on Sunday Evening. We had parked in the Great Victoria Street car park adjacent to the hotel. The Hotel is impressive from the outside and even more so inside. The receptionist was efficient and polite and checked us in immediately to room 1140 on the 11th floor with fantastic views over south Belfast. (We were even able to look down and see our car in the carpark below) The room was immaculate in every respect with large flat screen TV, ipod docking system etc. The bathroom was spacious with a seperate bath and shower, bathrobes, slippers and a lovely stained glass feature. The staff were polite, friendly and helpful. We have stayed in many of Belfast's hotels and find the Europa hard to beat for, comfort, location, good food and service.

  • Stayed: July 2009, travelled as a couple
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Thank danky65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carrolll, Management Representative at Europa Hotel - Belfast, responded to this reviewResponded 26 August 2009

Dear Sir,

Thank you for taking the time to write a review regarding your stay at the Hastings Europa Hotel. We are delighted to hear that you and your wife had such an enjoyable stay with us. We are so pleased that you found everything to your liking. These comments are invaluable to us as they allow us both to continue to deliver excellent customer service but also to show appreciation and give motivation to our staff for the work that they do.
Once again thank you for your feedback, your comments will be acknowledged by all staff members. We hope that you will return to the hotel in the not too distant future.

Yours Sincerely,
General Manager’s Office
Europa Hotel Belfast

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2009

We were pleased with the Europa's location, an easy walk to the city's sights and an easy drive to the major expressways. Our room was a bit small but comfortable. We had to pay for internet, which was annoying. Great breakfast at the hotel's restaurant. Customer service seemed to be lacking, most people we met in the hotel complained about it. We didn't have any direct problems, but did witness staff being rude to other guests.

  • Stayed: July 2009, travelled as a couple
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1  Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carrolll, General Manager at Europa Hotel - Belfast, responded to this reviewResponded 4 August 2009

Dear Sir/Madam,

Thank you very much for your response regarding your stay with us. It pleases me very much that you found our location suitable, your room comfortable and that you enjoyed your breakfast. It displeases me that our customer service appeared lacking, and that you witnessed rude service. Please be assured that we do not accept such behavior from any member of staff and that we will be addressing this with immediate effect.

Yours Sincerely,
James McGinn
General Manager

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Reviewed 3 August 2009

Had a wonderful 3 day stay at the Europa Belfast for a Sister Cities International Conference. Room comfortable and clean. Nice property and amenities.

All the staff were cordial and helpful. In particular, Ms. Linda Deegan, Ms. Mary Finnegan and Ms. Anna P. were warm and gracious hostesses.

I will recommend this property to anyone I know traveling to the area.

  • Stayed: July 2009, travelled on business
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Thank RollingStones1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2009

Its the best located hotel in Belfast and a short walk to the train. They have valet parking, if you bring the car.

The rooms are very nicely decorated. Its a little more expensive than other hotels in the area, however worth the few extra pounds.

  • Stayed: January 2009, travelled on business
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Thank LuvToTravelAndEat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2009

stay here a few times a year and wouldn't go any where else. right in the middle of town and close to everything you need, clean, friendly staff and a super breakfast ...
10/10

  • Stayed: July 2009, travelled as a couple
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Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carrolll, Management Representative at Europa Hotel - Belfast, responded to this reviewResponded 3 August 2009

Dear Sir/Madam,

Thank you for having chosen to stay with us at the Hastings Europa Hotel during your recent visit to the city. I would also like to thank you for taking the time to leave a review regarding your stay.

We are so pleased to hear that you and your partner had an enjoyable stay with us; we are delighted that you were particularly pleased with the breakfast. Your comments are of great value to us, as they allow us both to continue to deliver excellent customer service but also to show appreciation and give motivation to our staff for the work that they do.

Once again thank you for your feedback, we hope to welcome you back to the Hotel in the not too distant future.


Yours Sincerely

Lynsey Carroll
PA to General Manager
Europa Hotel
Belfast

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Reviewed 23 July 2009

excellent hotel, well situated for city centre, europa bus station and only 10 minutes from george best City Airport. Rooms clean and spacious staff friendly, breakfast very good oveall first class service and very good value for money. book through hotel website for best prices

  • Stayed: July 2009, travelled with friends
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2  Thank Malibumags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carrolll, Management Representative at Europa Hotel - Belfast, responded to this reviewResponded 3 August 2009

Dear Sir/Madam,

Thank you for having chosen to stay with us at the Hastings Europa Hotel during your recent visit to the city. May I also thank you for taking the time to leave a review regarding your experience.

I would like to say how pleased we are to hear that you had such an enjoyable stay in the Hotel. We are delighted that you were pleased with the service we provided. This is invaluable to us, as it allows us to show appreciation and give motivation to our staff for the work that they do.

Once again thank you for your comments, we hope to welcome you back to the Hotel in the not too distant future.


Yours Sincerely

Lynsey Carroll
PA to General Manager
Europa Hotel
Belfast

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Europa Hotel - Belfast

Address: Great Victoria St., Belfast BT2 7AP, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast > Golden Mile
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Belfast
#7 Business Hotel in Belfast
#9 Romantic Hotel in Belfast
Price Range: £85 - £237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Europa Hotel - Belfast 4*
Number of rooms: 240
Official Description (provided by the hotel):
The world famous 4 star Europa Hotel is superbly located in the heart of Belfast City Centre, and simply epitomizes indulgence. Having undergone major refurbishment the hotel now boasts 272 exquisite bedrooms, making it one of the largest and most luxurious hotels in Northern Ireland. It is also ideally positioned in the heart of the city, next door to the famous Grand Opera House and close to the Waterfront and Odyssey concert venues. ... more   less 
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Also Known As:
Europa Hotel Belfast
Belfast Europa Hotel
Europa Belfast

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