One night business stay. Lovely hotel room with all the facilities you expect from a good quality hotel. Bed was very comfortable and the shower was spacious. Very surprised that the cost was only about £80 per night (plus £10 pre-ordered breafast or £18 on the day).
What was disappointing was the breakfast. Whilst it was reasonable quality, I thought the choice was a little limited for such a good quality hotel. However it was the service that surprised me most. Plates and bowls were not cleared as you finished eating from them, meaning you were stacking dirty crockery on you own table. Also the clearing of many empty tables was not particularly evident. This was at 8.15 - 8.45 am when the restaurant was not particularly busy. Staff were also particularly slow in offering tea/coffee and had to be approached directly. I have been told by those in the business that the speed of clearing dirty crockery is a visible measure of the quality of service.
Not the hotel's fault I know, but I also had other guests standing outside my room talking from 11.45 pm to 12.15 am until I finally got up and asked them to move. Which they did 5 minutes later!
- Official Description (provided by the hotel):
- The Stormont Hotel is situated in the leafy suburbs, four miles from the City Centre, overlooking Stormont Castle. Renowned for its professionalism, the Stormont hotel has 105 bedrooms and 15 conference suites. There are many attractions within close proximity to the hotel including the spectacular scenery of County Down, and over 20 golf courses. ... more less
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- Also Known As:
- Stormont Hotel Belfast