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Stormont Hotel
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Reviews (1,161)
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All reviewsla scala bistrosunday buffetparliament buildinghastings hotelsporridgerubber ducknice hotelthe general managerexecutive roomcity centrebusiness tripafternoon teasconesrestaurant staffnorthern irelandwould highly recommend this hoteltop class
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1,073 - 1,078 of 1,161 reviews
Reviewed 23 October 2009

I've just returned from a two-day business trip to the Stormont, absolutely delighted. Everything about this luxury hotel was great, from the staff attitude to the plastic duck to take home.

The place is a little quirky, with odd floor levels (I ended up in the hotel offices by mistake when I took a wrong turn after the conference suite), but honestly I felt as if I was on holiday, not a business trip. It's busy without being crowded, beautifully decorated and equipped and the food is really very tasty.

It's the only place I've ever been where the front desk staff offered (offered, mind you!) to go online and print out my boarding passes for my next morning's flight - and then did so immediately, and without charging me.

The rooms are spacious, comfy and really modern.

Small points for them to think about? The toilets in the main lobby haven't been refurbished - it shows up the lovely refurbishment elsewhere. The rooms were a little over-warm at night (the duvet was made of duck down). It's lovely having a plastic duck - but the rooms now have showers, not baths. But all that's nit-picking when they have such lovely staff (and a pleasure to see that they genuinely value ethnic diversity in such an all-white society).

Oh, yes, and the conference was enjoyable, too...

  • Stayed: October 2009, travelled on business
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Thank JannelStornoway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2009

I stay in hotels all the time. I have been coming to the Stormont for more than 20 years and it id by far the best hotel in The Province. the service and the showers and well.....EVERYTHING is first class. don't stay anywhere else.. This place cannot be beaten.

  • Stayed: October 2009, travelled on business
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Thank Gritts56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2009

Just want to say we had a really good overnight stay at the Stormont - excellent service at reception, we arrived tired and hungry in the middle of the afternoon and we were looked after extremely well by the bar mgr. Chris Rooney, who produced a lovely bar menu and catered for our every need. The room was excellent, fab bed and all the mod cons provided.

Only niggle is there was no bath, although they did provide a lovely yellow rubber duck??? and also there are no smoking rooms available, so if you smoke you are left to the mercy of the elements to the left of the front entrance - they do not provide any covered area for shelter - why not? being a 4* hotel I would have thought they would try to cater for everyone's needs!!!!!! La Scala bistro was good and the breakfast buffet had a large range to cater for everyone's tastes.

  • Stayed: October 2009, travelled as a couple
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Thank HappyHolidaymaker_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2009

Our stay at the Stormont was satisfying, a good modern hotel with good food and clean rooms, and friendly staff. Staff worthy of a mention are Margaret Helling and Glyn manderson who made our stay more enjoyable. On the minus side the wines were limited and costly. WF@E WOOD Travelled withJohn Fishwick'@Sons August 29 August

  • Stayed: August 2009, travelled as a couple
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Thank focus51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clareBelfast, Manager at Stormont Hotel, responded to this reviewResponded 7 October 2009

Thank you for taking the time to write your review as all feedback plays a very important role in the successful running of the Stormont Hotel. Your kind comments about Margaret and Glyn were very much appreciated and have been passed on to both members of staff. We are glad you enjoyed your stay and we look forward to welcoming you back to the hotel again soon.

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Reviewed 17 August 2009

the service we received the from the time we walked thru the door till we left was exceptional. the rooms were perfect and very clean. we ate in the restaurant and found it to be excellent food and very effecient service. the reception staff were then very helpful with recommendation for the city centre and the arrangement of taxi's for the group. to top it all of we all took full advantage of the excellent breakfast via room service.

  • Stayed: August 2009, travelled with friends
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Thank fas78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clareBelfast, Manager at Stormont Hotel, responded to this reviewResponded 7 October 2009

Thank you for taking the time to write your review on tripadvisor. Feedback from our customers plays a very important role in the successful running of our hotel. Customer service is an area we focus on and it is much appreciated to hear such positive feedback about our team.

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