Just returned from Malone Lodge Hotel after a night away with my partner.
And we both loved it, from the moment we walked in we felt the service was top class in the hotel & restaurant. Daryl at reception was fantastic very polite & helpful with everything we asked for, even when he was under a lot of pressure clearly running reception on his own.
The room we were given was nice and clean, we went to the on site restaurant for dinner around 8 and it was very busy at this time. But after a few moments we were greeted by a very nice English girl think her name was Ellen?! She sat us down and then took are drinks order. She came back around 10/15 mins late to take are food order we both went for the steak & wow amazing that's all I can say.
After dinner we went into the bar and relaxed down with a drink before going back to our room. But one thing I did notice during my night is that they were running very low staffed in both hotel & restaurant for a bank holiday Monday, but the staff we did come across were excellent, helpful and so polite.
Would recommend this hotel to anyone just for the service alone.
- Official Description (provided by the hotel):
- Discover tranquility and a welcoming Irish Hospitality at the award winning Malone Lodge Hotel, Apartments & Suites which is situated in the peaceful, leafy suburbs of the Queen's Quarter of South Belfast, just minutes from the city centre. The four-star Malone Lodge is one of Belfast's finest boutique townhouse hotel. Our newly refurbished Knife & Fork Grill restaurant can accommodate up to 80 guests and was ranked in the top 5 steak houses in Belfast recently. ... more less
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- Also Known As:
- Malone Lodge Hotel And Apartments
- Malone Hotel Belfast
- Malone Hotel Apartments