Booked this room online, 9 months in advance of my friend getting married. When i arrived to check in after the wedding service i was completely shocked to find that i was staying a taxi drive away. I immediately asked for the manager, and told her that this was completely unaccacteble but she done nothing to help me, by saying " you should have read the terms and conditions", maybe i should have, but lets get real here, if you book a room in a hotel you expect to stay in the hotel not a taxi drive away.
I feel after speaking to a lot more people that this is a major problem with this hotel, so please be ware as, stupid as it sounds, make sure that you are actually staying in the hotel when you book a room, & only written confirmation will guarantee you a room in the hotel.
- Official Description (provided by the hotel):
- Discover tranquility and a welcoming Irish Hospitality at the award winning Malone Lodge Hotel, Apartments & Suites which is situated in the peaceful, leafy suburbs of the Queen's Quarter of South Belfast, just minutes from the city centre. The four-star Malone Lodge is one of Belfast's finest boutique townhouse hotel. Our newly refurbished Knife & Fork Grill restaurant can accommodate up to 80 guests and was ranked in the top 5 steak houses in Belfast recently. ... more less
- Reservation Options:
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- Also Known As:
- Malone Lodge Hotel And Apartments
- Malone Hotel Belfast
- Malone Hotel Apartments