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“Disappointing Birthday Package.”

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La Mon Hotel & Country Club
Ranked #12 of 44 Hotels in Belfast
Certificate of Excellence
Ashington.
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Disappointing Birthday Package.”
Reviewed 20 April 2014

We have just returned from a 4 day stay at this hotel to celebrate my husbands birthday.
When I booked, I asked for the "bubbly and chocolates " package for my husbands birthday which was 16th April.
When we arrived at the hotel on the afternoon of the 15th April, there was a bottle of bubbly (Cava) in an ice bucket, half full of room temperature water on the table.
Beside this, there were 6 chocolates that were unwrapped on a small side plate. The chocolates were uncovered and near an open window. We wondered how many small flying critters may have tasted the chocolates before we arrived! Needless to say we did not eat them. How unhygienic!
The surprise should have been delivered to him on his actual birthday. I was disappointed this was not done. I did inform reception about my dissatisfaction.
I am sure for the amount I was charged for the birthday package, an hotel of this standard could have purchased small, individual boxes of chocolates for the guests.
The poor birthday package aside, we had a lovely break and John had a great birthday.
The hotel itself has lots of good qualities and the staff were very polite and helpful. Just a pity about the attention to detail that was lacking.

  • Stayed April 2014, travelled with family
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Helpful?
Thank ellieblackcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
  • Danish first
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  • English first
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English first
Belfast, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 April 2014 via mobile

Go for the food as it is the best you will ever see and taste in the Shakespeare restaurant. From the high professional staff to the white linen on the tables, give an air of sophistication. But the food, well,what can I say! I have been to many places yet this restaurant is always the best. And I have eaten here many times, and each time it seems to live up to the previous visit. Go to look at the food and then eat it to create a memory that will be hard to forget in a good way. The hotel then? Big and bold foyer. Modern like the coolest piece of music that you love. In fact, I and my partner love it so much we are getting married there in 2015. The country club gym is compact but has all the equipment needed. The changing areas are very up-to-date and clean. Swimming in the pool is, not a large pool, but it is large enough to keep fit by. Bright, clean, some classical style decor in the spa gives a expensive feel to the area and in the pool. I would recommend this hotel and the restaurant.

  • Stayed January 2014
    • Value
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Helpful?
Thank colin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilkeel Co Down N Ireland
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 13 April 2014

We picked La Mon for my wife's surprise birthday party with our 5 children and grandchildren. It turned our to be the perfect venue. The staff were all so helpful and very pleasant. Evening meal was tasty and plenty of it, with a good children's menu. The buffet breakfast was delicious and freshly cooked and not over cooked. The beds are very comfortable which results in a good nights sleep. We have stayed several times before and will, DV, be staying again. Thanks La Mon.

Room Tip: Most rooms seem to be good.
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  • Stayed April 2014, travelled with family
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    • Cleanliness
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Helpful?
1 Thank Gideon2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossendale, United Kingdom
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 April 2014

we stayed here for 1 night while visiting family. the hotel is very clean and relaxing. our room was well equiped. the breakfast was great, lots of choice. the staff are all friendly and helpfull. we will stay here next time.

  • Stayed April 2014, travelled as a couple
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    • Sleep Quality
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Helpful?
Thank megandken1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 8 April 2014 via mobile

On Mothers Day we visited the Bistro at La Mon. It was truly delicious. We had a wonderful day. Staff were so attentive. They were professional , friendly and knowledgeable about the menu.
The kids ate steak burger and chips from kids menu. They devoured their meaty burgers and ran to play on the bouncy castles. Our starters consisted of melon (which was shaped like a flower) served with fruit skewer and on a slate. Once my mother saw the starter she then decided to have a starter after all. Husband had garlic mushrooms (delicious) and I had broth and wheaten scone. Everyone cleaned their plates! Mains we chose were gammon, turkey dinner, roast beef.. Everything was so tender and cooked to perfection.
Desserts - kids had ice cream. Mother chose pavlova .. Having owned her own coffee shop for many years, she is quite fussy with desserts!! But she thoroughly enjoyed the pavlova. Rest of us had a pear sponge with warm butterscotch sauce. Mmmmm.
Our dinner beautifully washed down with Irish coffees.
A very relaxing afternoon.. Staff made sure everyone was well looked after.
We will surely return very soon.

  • Stayed April 2014
    • Value
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Helpful?
Thank deemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armagh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014

We were the other motorhome ( the cheapskates) who La Mon charged £30 per van to park up over night following a private party. When we had enquired last week we were told there were no rooms, and our fellow motorhomers were told it would be ok to park up. Us ladies were looking forward to having our " Mothers Day " lunch in the hotel,,but we travelled on. We have stayed in 5 star camp sites with all the facilities and £30 isnt charged at peak season.We have also been made feel welcome at various hotels.I am curious as to what exactly the £30 per van,, was for???,probably just to put us of the idea of wanting to call again. Well guess what?? It worked,,we won't be.

Stayed March 2014, travelled with friends
Helpful?
2 Thank Teresa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisburn, Northern Ireland, United Kingdom
Level 6 Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 31 March 2014

i have stayed a number of times at the la mon, I have always found it fine. however this time, I got an offer through groupon and the weekend was really really lovely. we where giving the new suite rooms in the new part of the hotel, and it was really lovely. staff nice and food was lovely. pool area clean and enjoyable and beauty room and hairdressing facilities a nice extra. All in all the best stay ive had at the la mon. very pleased!

Room Tip: choose new suites in new build area of hotel!
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Mon Hotel & Country Club

Property: La Mon Hotel & Country Club
Address: 41 Gransha Road | Castlereagh, Belfast BT23 5RF, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Belfast
#9 Luxury Hotel in Belfast
#10 Romantic Hotel in Belfast
#11 Family Hotel in Belfast
Price Range (Based on Average Rates): ££
Hotel Class:4 star — La Mon Hotel & Country Club 4*
Number of rooms: 121
Official Description (provided by the hotel):
La Mon Hotel is a superb 4 star venue, 15 minutes from Belfast City Centre. It is complete with a luxury Health club, including a 15m Swimming Pool, Gymnasium, Tennis Court, Putting Green, Beauty & Hair Studio. Moreover La Mon's 120 luxury bedrooms and Award Winning Cuisine offers the chance to escape the bustling city and retreat to an altogether more luxurious and informal environment. Perfect for a Family Break or a Romantic Weekend Away. ... more   less 
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Also Known As:
La Mon Hotel And Country Club
La Mon Country Hotel
La Mon Country Belfast

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