Stayed here in December with a party of 7. Arriving back at midnight after working in the evening we were told that the bar was shut and could not be reopened. Fair enough - we had a couple of bottles of wine with us so we asked if we could sit somewhere in the hotel and have a drink before going to bed. The night porter begrudgingly handed us some wine glasses and said in a rude manner "you can drink this in your rooms you know". He then proceed to give evil stares at our party before eventually coming over giving rude comments time and time again clearly trying to hound us to our rooms. We were not loud, we were not rude, we were not drunk, we were simply a group of people trying to have a drink and a chat after working late. If he was concerned about noise he could have put us down in the closed bar below. He kept on telling us over and over there was a funeral he had to get ready for the next day and all the pressure he was under like it was all our problem! All we wanted was a quiet drink He ended up threatening to call the police on our group for no reason whatsoever. Completely rude, obnoxious, unreasonable man who has no business ever dealing with customers. Well, rude man - perhaps your employer would like to know that most years I book 15+ hotel rooms in the Belfast area for 3 or 4 nights each and will always wish to have somewhere to chat until quite late on. Most hotels are more than happy to accommodate this. The Balmoral clearly isn't and will not be getting any of my business. I hope it was worth it because that will turn out to be a very expensive bit of rudeness.
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- Also Known As:
- Balmoral Hotel Belfast