We stayed at the Balmoral Hotel midweek only to be sleep deprived due to excessive noise from a wedding reception in the function room below. Furthermore when I got up to complain to the night porter I met a frequent guest of the hotel who told me this was a regular occurance. Whilst the night porter was very apologetic he agreed that the noise was totally unacceptable but unfortunately couldn't move us as the hotel was full. When I spoke to the general manager in the morning he blatently lied to me saying that the night porter went upstairs and couldn't hear any noise. Clearly management do not respect their staff or care about their guests paying for accommodation only to be sleep deprived.
The rooms were also very small and the showers were absolutely terrible.
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- Also Known As:
- Balmoral Hotel Belfast