Every time I visit Belfast, I make a point of calling in here, and over the weekend, I called in again. You can pick up free maps and brochures, and the staff are only happy to assist. I like to get a copy of "Belfast in your Pocket" and "About Belfast", and browse around the gifts. It's located within spitting distance of City Hall, on Donegall Place, and it's on the first floor. There's generally a guy at the door, in a blue jacket, giving out leaflets.
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