We booked this hotel via booking.com, and could not have been more disappointed or disgusted by the room we were given. On entering the room the first thing we noticed was the smell - the unmistakable smell of excrement. This could only be because the room was not properly cleaned or aired out following the previous guests. After opening the window in an attempt to clear the smell, we realised that this was only the beginning of the issues with the room. On booking.com the hotel was advertised as having a bath in each room, not only did the bathroom not have a bath, but there were stains throughout it. Given the smell of the room it is possible to guess what these stains were, however I did not investigate closely enough to be able to say what they were for certain. The bedding, and in particular the runner on the bed, were fraying and stained with what appeared to be the bodily fluids from any number of previous guests. Needless to say we did not remain in the room for long, nor did we stay in the hotel (despite the manager's offer of another room - which may or may not have been of a higher standard and cleanliness).
Even without the issues outlined above, the price for a double room in this hotel is, in my opinion at least, exorbitant. There are a large number of higher quality and much cleaner hotels around Belfast, and closer to the city centre, for the same and even lesser cost.
- Official Description (provided by the hotel):
- A well established, independently owned and managed Hotel in a great location, close to Queens University, The Ulster Museum, Botanic Gardens and only minutes from the many tourist attractions now available in Belfast. With 75 large comfortable bedrooms, a spacious welcoming foyer and conference facilities for up to 300, a lively Bar and Restaurant, it's no wonder this hotel is popular with locals and visitors alike. Private coach and car parking. ... more less
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- Also Known As:
- Best Western Belfast
- Belfast Best Western