I've had in total 3 visits to Chalco's so far and like many people I decided to try it after being loyal to boojum. My first visit was probably the best. It was on the 23rd December and was about 7pm at night, The girl serving me was quite small and had blonde hair tied back - she was enthusiastic and approachable. To-go, I ordered a Chicken burrito bowl with grilled peppers, lettuce and 2 different types of salsa - tomato and mild. My takeaway was literally bursting with chicken and vegetables - the portion size was fantastic and the girl really give me the most for my money - all for £5! I also got complimentary tortilla chips thrown in at no extra cost!
However, I've had 2 recent visits - one last week and one last night and was served by 2 different girls - one tall and dark haired (at lunch time) and one tall and brown haired (at dinner time last night). Both were very friendly and professional but seemed soo skimpy when filling my take-away up - at both times it was literally half the size of my first visit! Plus like boojum, they have also had a price increase - as I noticed last night - cost me £5.50 for the same thing - which according to the portion size I didn't get my moneys worth.
Don't get me wrong, I prefer the place hands down to boojum for a number of reasons:
1. Staff are nicer and more genuine - believe this is because they are not as rushed.
2. The place has a warm feel to it and cosy atmosphere.
3. Food tastes far more authentic and there is more choice for different meat fillings.
4. They throw in complimentary tortilla chips at no extra charge.
5. You get two types of salsa for no extra charge.
6. No long lines.
7. They do have their own loyalty card and after 8 visits (not 10!) you get a free burrito.
They only advice I would give to Chalco's to keep their customers and promote themselves, is train their staff to increase their portion sizes, so that you truly feel like you are getting your money's worth!
Definitely worth a visit - take the chance and try it one night instead of a boojum! :)
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