Recently stayed at the Ramada on business in Belfast for three nights.
First the positives. Breakfast was very good although the staff were from the hotel breakfast staff breed of being efficient but generally unfriendly.
I was fortunate enough to have a room near reception - although the down side is that the acoustics of the corridor mean you are regularly disturbed during the night... especially when there are wedding receptions at the hotel.
Wi-Fi in the room worked well, although occasionally very slow.
Now the negatives. I was spoken to like a criminal on check-in for not having a credit card for payment. As one who doesn't have credit cards (through choice) and prefers to pay as I go in a hotel, I was almost refused check-in. Despite a paper trail confirming company payment, that was not enough for our receptionist.
I was staying at the hotel with a large group of high-profile people, and reception seemed completely ignorant to both the business and the nature of the booking. Perhaps the staff need to be better briefed in future, especially when the hotel wanted the business!
I needed to check out a day early, but a colleague coming up to cover for me needed to stay, and rather than just rename the room was told that the single room for that one night would be nearly double the rate quoted.
Food and drink prices were ridiculous for what you got, and I would heartily recommend eating out for a good meal.
- Official Description (provided by the hotel):
- Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Superbreak UK, Odigeo and Hotels.com so you can book your Crowne Plaza Belfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Plaza, Belfast Hotel Belfast
- Ramada Belfast
- Belfast Ramada