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“Below Par Hotel - Smashing Gym”

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Crowne Plaza Belfast
Ranked #15 of 44 Hotels in Belfast
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Below Par Hotel - Smashing Gym”
Reviewed 21 July 2013

I paid 112 pounds B&B in a very bleak standard room. The hotel is drab and depressing and is obviously catering for the sales rep brigade. Also the Rooms arent AC'd which in the current weather is not good. No water in the room resulted in me having an extra 9 pounds on the room bill at the end.....and the auto light sensors in the corridors is just weird. Dinner was fine ( but expensive ). 29pounds for a sirloin steak ( cooked perfectly btw ) and two beers. This isnt london. But to give credit where its due - the Gym is really good. Its a fitness first branded gym and it has decent free weights, techno gym equipment and plenty of cardio options. Theres also a spin studio and 25m pool. For this alone I will probably stay in the hotel again.

  • Stayed July 2013, travelled on business
    • Value
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Helpful?
Thank mgbentour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 23 July 2013
Dear Mgbentour

Thank you for choosing to stay at the Ramada Plaza Belfast. We are dissappointed to hear that you where not pleased with some aspects of your stay. We take your feedback on board and appreciate your comments. However i would like to say we do have various room types from executive rooms to suites which we would of been more than happy to upgrade from a standard room if you where not happy with your standard room. Also we do have aircons in all of our rooms which is a divice on the wall which can be controlled by the guest, also we provide water in our executive rooms, and could of been arranged easily by request.
You mentioned our LA Fitness which we are delighted that you found the gym really good, we are glad you had the opportunity to try it out during your stay. We do hope you found some aspects that made your stay enjoyable and do hope we can get the chance to welcome you back to The Ramada Plaza Belfast in the near future.

Kind Regards
Geraldine McLarnon
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Traveller tips help you choose the right room.   Room tips (195)
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English first
Waterford, Ireland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2013

Stayed two nights in the hotel last week beginning our stay on a Sunday night. The hotel lobby is beautiful. Reception staff very friendly and knowledgable about the local area. Our room was very comfortable, spacious and clean. The restaurant is beautifully decorated and the food was top class. Restaurant staff very courteous and friendly. The hotel has an on site nail salon and hair dresser as well as a spa. The hotel is ideally situated beside the Lagan Valley Regional Park which boasts beautiful walking paths. My only issue with the hotel was that arriving at 5.30pm on Sunday, we were unable to use the leisure facilities which closed at 6pm. The leisure facilities are great, layout well thought out and very clean. We had a very enjoyable stay at the hotel and would highly recommend it.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Catherine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 21 July 2013
Dear Catherine

Thank you so much for your kind comments during your recent two night stay with us. We are delighted that you had a very enjoyable stay and where impressed with our comfortable and spacious rooms and facilities we offer here at the Ramada Plaza Belfast. Thank you for highlighting the staff service, and the quality of our food as (Top Class) in our restaurant, its a pleasure to know this as we strive to maintain this level of service and good food at all times within the hotel. Its great you found the location ideal and surrounding walks beauliful and hope you had the opportunity to enjoy the scenic areas arround Belfast.
We appreciate your feedback as it is very important to us, and hope we have the opportunity to welcome you back to The Ramada Plaza Belfast for anothe visit.

Regards
Geraldine McLarnon
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London
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 13 July 2013

I slept here for a night with the family. We arrived here around midnight couple of days ago and asked the reception for restaurants outside. They stated that only mcdonalds will be open at the time, but we went out drove around and found many restaurants/takeaways open at that time. so the reception clearly needs bit more knowledge. But the lads were very friendly etc, so no complain definitely.

Went to swimming pool next day, helped by lady called Carol who was very friendly. Overall, the hotel was good and recommended.

Room Tip: all is okay here
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mohi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 14 July 2013
Dear Mohi

Thank you for posting your review during your recent stay at The Ramada Plaza. We do hope you and your family found the hotel comfortable and had time to avail of some of our facilities the next day before leaving. We appreciate you arrived around midnight to the hotel and with being a public holiday in the North, most main restaurants at midnight in town would most likely be closed, but would have the option of our fast food restaurants.or takaways to choose from at this time of night. Thank you for your kind comments on the friendly staff and are delighted that you found the hotel overall good and would recommend us lovely to hear.
We lookforward to welcoming you back to The Ramada Plaza in the near future.

Kind Regards
Geraldine McLarnon
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Belfast, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2013

My husband and I stayed here on Sat 06/07 and we had a very pleasant stay. The room ,although pretty average for a 4* hotel was clean and comfortable. The staff were very friendly and helpful including reception, restaurant and bar staff. Hotel is exceptionally clean. My husband tried out the swimming pool and he was impressed with the facilities. The best part of our stay was dinner in the Green Room restaurant. We had a 3 course meal included in our package and I have to say the food was outstanding. Breakfast was also really good.This is a lovely hotel in a nice peaceful location, a real find for a night in Belfast. We will definitely be visiting again. Thank you to the Ramada Plaza.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank cs2006_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 12 July 2013
Dear CS2006

Thank you so much for your lovely kind comments during your recent stay at The Ramada Plaza Belfast. We are delighted that you and your husband where impressed with our facilities and found the service and food outstanding. Its lovely to know that you had a pleasant stay with us and would visit us again. It would be a pleasure to welcome you back to The Ramada Plaza on your next stay.

Kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2013 via mobile

Stayed in the hotel in June as part of a group of 18. On arrival the reception couldn't find what room I was in. Finally found room no but when the person I was sharing with arrived about 20 mins later once again they couldn't find what room she was in.
The room was clean & a good size. We couldn't fault the service of the hotel. We were using some of the conference rooms and we were happy with the service. The staff at lunch on Saturday & Sunday were very friend and helpful. I would stay again and recommend it to others.

  • Stayed June 2013
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Helpful?
Thank Henstew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 7 July 2013
Dear Henstew

Thank you for posting your kind review during your recent stay as part of a group attending your event within our hotel. We do hope Ramada Plaza offered everything you required for a comfortable and relaxing stay. We appreciate your comments and hope the misunderstanding of finding your room did not cause to much inconvenience on check in, will look into this as this could of be a simple error on names and details given. Thank you on your nice review on the service of the staff and recommending the hotel, glad to hear you will return back again.
kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2013

Had to get a double room because there were no other rooms left.

Dinner and breakfast was nice bit expensive but i wasn't paying.

Room was grand really clean spotless!!!

Room was a little warm Air conditioning wasn't great even on full blast

  • Stayed July 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Darragh202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 5 July 2013
Dear Darragh

Thank you for choosing to stay at The Ramada Plaza in Belfast. We do hope you had a enjoyable stay at our hotel and found the location and surrounding facilities, just what you where looking for. We appreciate your comments on the accommodation and availability and hope we have the opportunity to welcome you back for your suitable room type on your next return visit as we have various room types we can offer. Our team is always at hand to assist with all your needs to make that comfortable stay. We look forward to seeing you again at The Ramada Plaza Belfast.
Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtownstewart, Northern Ireland, United Kingdom
2 reviews
Reviewed 28 June 2013

Hotel staff very friendly.meal included in deal was for the whole menu ,except steak was £6 surcharge, which was very nice. Restaurant staff very helpful with children during meal and serving them very quickly.stay was very good value although swimming pool has no shallow end it's 1.2 m the full lenght but this was the only small issue . Rooms were clean and nice.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 29 June 2013
Dear louise

Thank you for taking the time to write your review on tripadvisor. We do hope you and your family had a pleasant experience during your recent stay at The Ramada Plaza Belfast. All your comments are very important to us amd take on board all you have mentioned. Thank you for the kind comments on the efficient and friendly staff our team will be delighted as they go that extra mile to assist in all our customers needs to make that as comfortable and enjoyable stay as possible.
We hope to see you back again for another stay in the future at The Ramada Plaza Belfast
Kind Regards
Geraldine McLarnon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Belfast

Property: Crowne Plaza Belfast
Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#11 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

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