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Crowne Plaza Belfast
Ranked #13 of 44 Hotels in Belfast
Certificate of Excellence
Reviewed 30 July 2013

Room clean and tidy well set up for a family. Food and service in the Green Room was excellent. Staff in the Suburbia bar very friendly and informative. Particularly Michael and Steve (barman and night security) Thank you both.

  • Stayed: July 2013, travelled with family
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 31 July 2013

Dear Peter

Thank you for choosing to stay at The Ramada Plaza. Its a pleasure to here such wonderful comments as it very important to us that we provide a quality service for our customers. We will be happy to pass on your comments to our staff mentioned they will be pleased to here your feedback. Once again we are delighted you had a enjoyable stay with us we lookforward to welcoming you back for another stay at The Ramada Plaza Belfast.
Kind Regards
Geraldine McLarnon

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1,121 - 1,127 of 1,590 reviews

Reviewed 26 July 2013

My wife wanted to stay city centre but I prefer a hotel with a leisure centre & we couldn't find one at a reasonable price right in town so this was a compromise. It's only about 10 - 15 minutes drive from town & the taxis are good value. The staff were helpfull & friendly. It's a big place but it seemed to be very quiet. We were there 2 days before the 12th July which may explain that. The rooms were clean & spacious. The pool in the leisure centre is a bit tired looking but the gym was well appointed. Great choice for breakfast & the meal we had in the bar was very nice. There are beautiful walks on the nearby Lagan river. All in all I couldn't fault the place. Belfast is a fantastic city & well worth a visit.

  • Stayed: July 2013, travelled with family
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2  Thank Rorypatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 27 July 2013

Dear Rory Patrick

Thank you for choosing to stay at Ramada Plaza Belfast during your recent trip. We are trilled you found Belfast City a fantastic place to visit and well worth a visit as it has so much to offer.
Its lovely to know that The Ramada Plaza was able to provide great facilities with helpful and friendly staff. We do hope you and your wife found the hotel ideal location convenient for exploring the City of Belfast and enjoyed the surrounding beautiful walks a long the lagan river.
Once again thank you for your kind comments and hope to welcome you back again for another return visit.

Kind Regards
Geraldine McLarnon

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Reviewed 25 July 2013

Stayed here for a weekend. Room was pleasant and comfortable. Hotel is nice if a little far from Belfast. The hotel was very busy that weekend and staff managed fine. The bar food was tasty but could have had better presentation and was overpriced.

  • Stayed: May 2013, travelled as a couple
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Thank dubbie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 27 July 2013

Dear dubbie

Thank you for posting your review during your recent stay with us over the weekend. We appreciate our customers comments as this is very important to us both positive and negative feedback. We are delighted you found the hotel comfortable and pleasant in nice surroundings. We do hope The Ramada Plaza was able to provide everything to suit your expectations from our facilities and service we offer. We look forward to welcome you back for another stay at The Ramada Plaza Belfast.

Kind Regards
Geraldine McLarnon

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Reviewed 25 July 2013

We had a large room with a good sized TV and plenty of channels. Comfortable bed and a good nights sleep. Plenty of cheap taxis available. Pleasant staff and nice reception area. The gym is run by LA fitness, so is very good indeed.

  • Stayed: July 2013, travelled as a couple
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1  Thank F1roger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 27 July 2013

Dear Firodger

Thank you for choosing to stay at The Ramada Plaza Belfast. Its lovely to hear you had a pleasant stay with us and found that your accommodation was comfortable to suit all your requirements. We are delighted you had the opportunity to try our leisure facilities (LA Fitness) which you found very good. Once again thank you for your kind comments and hope to welcome you back again for another visit to The Ramada Plaza Belfast.

Kind Regards
Geraldine McLarnon

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Reviewed 24 July 2013

Stayed here on a business trip to Belfast and the hotel was quite nice. Room was very clean every day and the bed comfortable. The staff are all very friendly and the attached "Green Room" restaurant was great (see separate review). The food in the Suburbia bar is also good. I had fish and chips in the bar on my first evening as the main restaurant is closed on Sunday evenings. The location was fine for me as the office I was visiting is relatively close but if you are staying here to visit Belfast city centre make sure you come by car as it is a long walk and public transport in the hotel is not good.

Stayed: July 2013, travelled on business
Thank Barry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 25 July 2013

Dear Barry

Thank you for choosing to stay at The Ramada Plaza Belfast. I would like to take this opportunity to thank you for your kind comments on our food & service in The Green room restaurant, and the Suburbia bar its lovely to hear. We very much appreciate all our customers
feedback and hope you found our hotel facilities and location suitable for your stay. As you mentioned public transport however we do have a very reliable and efficient taxi service, and buses run frequently at the top of the road just to advise you of this. Once again thank you so much for staying at the Ramada Plaza and hope we have the pleasure of welcome you abck on another return visit.
regards
Geraldine McLarnon

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Reviewed 22 July 2013

My wife and I stayed here for two nights with two grandchildren visiting from the USA in a family room. It worked very well for our needs as a base of operations from which to explore the city region and a good place to take a swim. We did not eat at the restaurant facilities which seemed a bit overpriced for families with kids but there is a large selection of alternatives available if you know where to go nearby (e.g. the thriving restaurant scene at Ballyhackamore three miles away, or the closer cafe's at the nicely designed "Supermac" shopping center). The management don't always steer guests to these places but they are generally very accommodating of special requests and unfailingly friendly. One of Belfast's newer dining options and a place that featured as backdrop to a recent political scandal - The Lock Keeper's Inn - is tucked away at the end of dead-end road next door. Once drivers learn the best way to exit from this hotel onto the adjacent Ring Road, especially to travel west, it is easy to get almost anywhere in the metro area with a car. Other than taxis and a hotel shuttle that requires pre-arranging, public transportation to the site is essentially non-existent. The Shaw's Bridge country park, which features nice riverside walks and a well-patronized canoe/kayak course with mild white water is a few hundred yards away, though not well signposted. Although the hotel lies under one of the main approach routes to Belfast City Airport the planes are high enough not to be a nuisance. A good addition to the Belfast hotel experience.

  • Stayed: July 2013, travelled with family
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Thank Taughboyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 25 July 2013

Dear Taughboyne

Thank you for taking the time to share your experience while staying at The Ramada Plaza Belfast. Your comments and feedback is very important to us and we sincerely hope you enjoyed your time with us. We hope that we where able to offer you and your family a pleasant and comfortable stay and had time to avail of all our facilities we have at the holel from our leisure, health and beauty treatments and our restaurants, We are delighted that the location and surrounding area worked well for you as a base and was able to explore the City of Belafst.
Once again thank you for your feedback, and hope to welcome you back again to The Ramada Plaza Belfast.
kind Regards
Geraldine McLarnon

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Reviewed 21 July 2013

I paid 112 pounds B&B in a very bleak standard room. The hotel is drab and depressing and is obviously catering for the sales rep brigade. Also the Rooms arent AC'd which in the current weather is not good. No water in the room resulted in me having an extra 9 pounds on the room bill at the end.....and the auto light sensors in the corridors is just weird. Dinner was fine ( but expensive ). 29pounds for a sirloin steak ( cooked perfectly btw ) and two beers. This isnt london. But to give credit where its due - the Gym is really good. Its a fitness first branded gym and it has decent free weights, techno gym equipment and plenty of cardio options. Theres also a spin studio and 25m pool. For this alone I will probably stay in the hotel again.

  • Stayed: July 2013, travelled on business
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Thank mgbentour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this reviewResponded 23 July 2013

Dear Mgbentour

Thank you for choosing to stay at the Ramada Plaza Belfast. We are dissappointed to hear that you where not pleased with some aspects of your stay. We take your feedback on board and appreciate your comments. However i would like to say we do have various room types from executive rooms to suites which we would of been more than happy to upgrade from a standard room if you where not happy with your standard room. Also we do have aircons in all of our rooms which is a divice on the wall which can be controlled by the guest, also we provide water in our executive rooms, and could of been arranged easily by request.
You mentioned our LA Fitness which we are delighted that you found the gym really good, we are glad you had the opportunity to try it out during your stay. We do hope you found some aspects that made your stay enjoyable and do hope we can get the chance to welcome you back to The Ramada Plaza Belfast in the near future.

Kind Regards
Geraldine McLarnon

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Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#10 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range: £88 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

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