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“Our beautiful wedding venue”

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Crowne Plaza Belfast
Ranked #15 of 44 Hotels in Belfast
Certificate of Excellence
Belfast
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Our beautiful wedding venue”
Reviewed 18 January 2014 via mobile

With our first wedding anniversary approaching I realised that I never did get round to reviewing the hotel. My husband and I can't praise the Ramada enough. From our first meeting with Roisin the wedding planner we were made to feel completely at ease and excited. Our room was the Lagan view which was perfect for our 60 guests. The staff who then led our big day were fantastic. Truly no request was too much bother for them. Very professional with a personal touch! The food was beautiful (both our dinner and breakfast ) and all our guests were so impressed with it too. Our bridal suite was also lovely! On the day of our wedding it was raining badly so we opted to have pics taken inside the hotel which turned out really great. Thanks to all staff at the Ramada for adding so much to our special day! :-)

Stayed February 2013, travelled with family
Helpful?
Thank marie_doherty25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 19 January 2014
Dear Marie

Thank you so much for your lovely comments on your your special wedding day at The Ramada Plaza. We are delighted that we where able to make your day a wonderful experience, and are glad everything on the day from beginning to end was perfect. It is always our pleasure to ensure we can provide that extra personal attention to detail to make that day a special one to remember.
Thank you so much on your kind review and look forward to seeing you back at The Ramada Plaza in the near future.
Kind regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Manchester, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 January 2014 via mobile

I'm actually writing this review as I sit in the restaurant, eating a lamb rogan josh from the Indian menu.

It's one of the best Indian meals I have ever eaten, bar non.

Friendly check in staff, decent size room, comfortable bed.

Look, if you are writing negative reviews about this place, sit and have a real think. You are probably being harsh, or you are a trip advisor troll.

There's a man on the next table moaning that the Indian restaurant has gone. Lighten up.....

Great hotel, great food, great staff, great bed. Done.

My new hotel of choice in Belfast each month.

Stayed January 2014, travelled on business
Helpful?
Thank twittergregnewton13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Front Office Manager at Crowne Plaza Belfast, responded to this review, 16 January 2014
Dear Guest

I would like to take this opportunity to thank you for your wonderful comments during your recent stay at The Ramada Plaza. We very much appreciate the lovely feedback in your review and is a pleasure to hear that you where impressed with our facilities and excellent service and food we provide at our hotel. We look forward to welcome you back to The Ramada Plaza on your next visit, our team will be happy to assure you of the best of service and comfort to make your stay as pleasurable as the last visit. If we can be of any assistance on your next booking arrangements please do not hesitate to contact us. Thank you so much.

Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 January 2014

We had a nice stay here in interconnecting rooms (although we think there should have been a better rate for 2 nights). Nice quiet rooms, there was a problem with noisy guests next door but sorted out quickly by reception. We adults had a lovely meal in the restaurant but main courses were disappointing for children - would have expected a bit better quality. Breakfast only ok - pastries hard and tasteless, orange juice watered down - there are basics that should be right. Bit far out of city centre but fine with a car. Great pool for the kids.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 9 January 2014
Dear Sharon

Thank you for posting you review during your recent stay with us. Your feedback is very important to us, we appreciate all you comments both positive and negative and take all on board to address with our team. We apologize for any inconvenience with noise that was caused, and are pleased this was reported and dealt with quickly. I can advise for further bookings in the future if you make contact directly with our reception team and reservations for a competitive rate and to assist on all your requirements to ensure a comfortable and enjoyable stay. We look forward to welcome you back to The Ramada Plaza in the future.

Kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 January 2014

The hotel is quite good, clean and rooms are spacious. However, breakfast is not included and the price per person is way to expensive. I guess they take advantage that there's nowhere near to go for a coffee as it's in the middle of nowhere, surrounded by fields and a golf course. They should not abuse of this circumstance and offer something more appropriate.

The towels were clean and though some had hairs in them.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Egalaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 9 January 2014
Dear Guest

Thank you for choosing to stay at The Ramada Plaza Belfast, we appreciate all your feedback and sincerely hope you had a lovely and enjoyable stay at our hotel. I can advise we offer various competitive rates which include breakfast instead of room only which can be booked directly through the hotel and our reservations department please for further future bookings they are more than happy to assist you on making your reservation. We hope to welcome you back to The Ramada Plaza on another visit in the near future.

Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2014 via mobile

My partner had booked a night away for us on NYE to get away an chill out as I'm 5 months pregnant ,I wasn't drinking had a few soft drinks in the bar then headed to the room around 11pm to bring in the NY . Around 2:30am-06:15am we where kept awake by a large group of ppl (wedding party) having a party in the hall way outside our room banging doors an shouting etc...called reception who sent the door staff up who got them quite for all of 2mins as soon as they left it started again ! Such a disappointing ending to a great night. Maybe hotel should have certain floor allocated different types of stays .

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Irish g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 5 January 2014
Dear Guest

We appreciate all your comments and are very disappointed to learn your let down during your evening stay with us on New Years Eve. We totally understand your annoyance on this evening and sincerely apologize for any convenience that this may have caused. The comfort of our guests are very important to us which our night team always acts quickly to deal with any noise that may cause any disturbance to other guests within the hotel. However we always try to allocate groups on the same floor or area so other individuals are not disturbed by any noise by other guests. Once again we totally respect and appreciate your annoyance and can say that our team deals with this immediately and reports to the guests involve so this does not reoccur on any evening within the hotel. We hope we can have the opportunity to welcome you back again and prove a more pleasurable experience, assuring you of our best of attention at all times.
Kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bray, Ireland
1 review
Reviewed 31 December 2013

Everything was very good except breakfast was poor. The scrambled eggs were very runny and tasted horrible inedible. The tomatoes were they fresh and washed before cooking? Mushrooms cooked in something weird. Northern Ireland is famous for its Ulster fry guys what happened? Staff at reception were lovely -all staff nice. Meal in evening for four in the bar was fab. Great meat and huge portions. All in all very good but for breakfast.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 5 January 2014
Dear Guest

Thank you for choosing to stay at The Ramada Plaza. We appreciate all your commenst in your review and is very important to us that all our customers have the ultimate experience during their stay at The Ramada Plaza from the quality of the professional service and the excellent food in our two restaurants and also facilities we have on offer here at The Ramada Plaza. We very much respect your comments mentioned on breakfast and will look into this as we have usually great breakfast reports by our guests, but thank you on your nice compliments on your meal in Suburbia bar and the service of the staff. We thank you for your review and hope to welcome you back again in the future.

Regards
Geraldine McLarnon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Belfast

Property: Crowne Plaza Belfast
Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#12 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

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