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“Staff really helpful, facilities very good. Enjoyed being...”

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Crowne Plaza Belfast
Ranked #13 of 45 Hotels in Belfast
Certificate of Excellence
Edinburgh
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Staff really helpful, facilities very good. Enjoyed being...”
Reviewed 16 July 2014

Staff really helpful, facilities very good. Enjoyed being there.

However, there were two weddings there the weekend we stayed and it was a bit noisy when they were going to bed around 4am. Hence, sleep quality wasn't best even though the bed was great.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
6 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 21 July 2014
Dear Andrew

Thank you for choosing to stay at The Ramada Plaza Belfast. Your feedback is very important to us and hope you had a very enjoyable stay. We appreciate all your comments and take all on board and hope the noise did not cause to much inconvenience on this evening. Thank you for your kind comments on our friendly and helpful staff and our facilities at the hotel.
We do hope we have the opportunity to welcome you back again in the future.

Kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Hemel Hempstead, United Kingdom
Level 6 Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 July 2014

we were transferred here after another hotel (wellington park) rang us day before due to arrive to say had a storm damaging rooms(seems only place to see storm was them) but glad we got moved , lovely hotel , friendly staff and not to bad transport to city 5-10mins in a cab which was ranging £6-12 in a cab dependent on times and making note that was bank holiday weekend.. would definatly consider staying in this hotel next time visit if get decent deal

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank thechelskiranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 18 July 2014
Dear Guest

Thank you for your kind comments during your recent stay with us. We are delighted that you enjoyed your stay at The Ramada Plaza Belfast and found our facilities and service all satisfactory. We are glad to hear you would choose to stay with us again the next time you visit Belfast. A warm welcome awaits your next return visit at The Ramada Plaza Hotel.

Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

Its a lovely hotel in a good location, very friendly staff and really clean. The downside was telly did not work and we had someone up to try fix it but we just left it as it had gone too late to call someone else as it still did not work, in the morning I went to use hairdryer it didnt work either. This was disappointing as I expected for such a good hotel that everything would have been checked.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ellue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 18 July 2014
Dear Guest

Thank you for posting your review during your recent stay. We are sorry you encountered a few technical issues at this time and hope these did not cause to much inconvenience but appreciate you bringing them to our attention. These will be addressed immediately and are glad to say have been resolve. I would like to say we have our team on call to sort out any problems and hope this did not inhibit your stay with us. we do hope we have the opportunity to welcome you back again to The Ramada Plaza Hotel in the future assuring you of the best of attention.

Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Israel
Level 6 Contributor
589 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 13 July 2014

I have been to Ireland with my group (I am a tour guide) and the only hotel that we did not enjoy was this one.
Far from the city center but more than that - Bad food with worse service in the restaurant. The receptionist was nice and helpful.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank nadi O o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 14 July 2014
Dear Nadi

We are extremely disappointed to read your review on your recent stay with us. In order to have a better understanding of this i would very much appreciate if you could make direct contact with us on this matter of line. We lookforward to hearing from you soon.

Kind Regards
Geraldine McLarnon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 6 Contributor
117 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 12 July 2014

little to say other than that the room was clean and I was able to sleep late after I became unwell, which I appreciated.

food in the bar was surprisingly good. no decent beer worth mentioning though.

the breakfast buffet had the worst black pudding I've ever seen in my life.

  • Stayed May 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank benscanlon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 14 July 2014
Dear Guest

Thank you for your review during your recent stay at The Ramada Plaza Belfast. We appreciate all your feedback and take all your comments on board. We do hope you had a pleasant and enjoyable stay and hope that we have the opportunity to welcome you back again on a return visit to The Ramada Plaza Belfast.

Kind Regards
Geraldine McLarnon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 July 2014

Great room for wheelchair access on the ground floor with a large bedroom and bathroom, however, there is a bath not a level access shower. The staff were friendly and helpful and on our first morning it was heavily raining and we were able to borrow an umbrella for our mile walk into work.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Cath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review, 14 July 2014
Dear Cath

Thank you for choosing to stay again on your second visit back to The Ramada Plaza Belfast.
Its always great to hear feedback and apprecaite all your comments and do hope you had a enjoyable stay with us at this time. We lookforward to welcome you back in the near future for another visit to Belfast.

Kind Regards
Geraldine McLarnon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Belfast

Property: Crowne Plaza Belfast
Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Phone Number:
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Belfast
#11 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Official Description (provided by the hotel):
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada

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