I booked a night away for Valentines as this hotel had some good package deals for a romantic night away for the 2 of us. Upon arrival, everything was fine as we arrived in our room, the roses, champagne & chocolates were there as booked. I thought the champagne could have been in an ice bucket though. We were booked to have our meal at 9 in the main restaurant in the hotel. The waitress was very nice taking our order. However, in general, the meal experience was disappointing. It was a 5 course meal: Starter, Sorbet, Main, Dessert, Tea/Coffee. Just to outline the problems: 1. We were in the middle of our starter when someone else came over wondering if we wanted to order dessert!! Did already thanks. When we finished the starter, the MAIN course came out. Where is the Sorbet we asked? We agreed to have it after the main to save on the wait. After the Sorbet, we were waiting some time for our dessert, and it felt like they were waiting for us to leave. Fair play to our original waitress, she cam over and organised the dessert. I wouldn't have minded if they were busy, but there were only 3 couples left. Then, the following morning we booked for a massage at 9am as agreed at the time of booking, only to find out that morning that the spa opens at 1pm. In fairness to the receptionist, he tried his best to rectify the situation, and gave us vouchers and took massage off bill. The room was nice and warm which was a plus, and it was a relaxing time. Liked the bar too.
- Official Description (provided by the hotel):
- Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more less
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- Also Known As:
- Ramada Plaza, Belfast Hotel Belfast
- Ramada Belfast
- Belfast Ramada