Dear nicolas s,
Thank you so much for taking the time to share your recent experience at Holiday Inn Belfast City Centre.
We are just delighted to receive such a lovely review and we are very happy to see that you will stay with us again on your next visit to Belfast!
We are all very happy that you liked our central location, executive rooms, comfy beds and also that you noticed how motivated and hard working all of our team are. I will be sure to pass on your kind feedback to all of my colleagues, and especially to Paul who clearly had a very positive impact on your experience.
We are also very sorry that you encountered some issues with the noise from coaches parked under your window, but we do appreciate you pointing this out to us and we have now taken steps and have new procedures in place to prevent this from affecting any future guests.
Again, thank you very much for your valued feedback. It was really lovely to have you stay with us and we hope to see you again soon!
Kind Regards,
Nicolle Loughran
Guest Relations Manager