I would just like to write to you to thank you and your team for what I can call an outstanding holiday at your hotel 2-6th May 2012 (room 308). From the moment my mum and I entered the hotel we were met with kindness and professionalism, and finally got to meet Danielle. We were able to check in early as we had a very early flight a 7am, and arrived shortly after around 8.30am and were allowed to check in six hours early and have a nap and a beautifully comfy bed, before heading out for a view of the city.
The rooms are very spacious, and very well equipped and designed, and the bathroom was lovely. The bonus of a mini bar was tempting and storage space was fantastic. I personally liked the fact of the leaflets of Belfast, and the fact that a hotel room had a safe, even though I may have caused a few problems with it for been locked out several times, still Danielle refused to admit it was my fault and maybe a hotel fault, please there was no need! It was differently me…. I’m one not good with such technical devices!
Breakfast, well what can I say…. Something that not only set you up for the morning but for the entire day! I have never seen such well-equipped buffets and never stayed in a hotel where pancakes, and muffins were on offer… and I had to indulge into. Staff on all mornings were smiling and very delightful, professional and nice and chatty… always nice to see even with the long ours we all do in this trade.
Dinner was fantastic, the bar and grill is lively and busy which is always a bonus, the cocktails delicious and the food well one word ‘WOW!’... mum is a vegetarian and the pastas on offer were something full of flavour and fulfilling which is hard to find nowadays, and the waitress, (and I wish I got her name as she deserved much credit for going out of her way!), when out of her way as my mum had a life threatening fish allergy ensured my mum was safe, and ensured with chef, and only herself served my mum with fresh cloths and clean hand and my ribs… ridiculously huge but worth every penny and struggle….
My special and well needed thanks needs to be owned to Danielle, Janis, Gary and Lucy, these four people especially Gary and Danielle made our stay and deserves every piece of credit for going out of their way and making my mum feel like a ‘Queen!’… my mum has never stayed in such luxury and as it was a special birthday I treated her to and to a Titanic Ball on the Friday, and I thank you so very much for making her feel special, I cannot thank you enough. These people are a huge credit to the hotel.
While I blabber on, ill finish now as I think you know how happy we are, and I look forward to staying only at your hotel in Belfast in the near future, I would go nowhere else!
Best Wishes and Sincere Thanks
If your looking for the perfect stay, stay at Ten Square, im sure you cannot find somewhere else better! :)
- Official Description (provided by the hotel):
- This unique Belfast hotel is located just steps from the historic City Hall, Waterfront Hall, the business district and the Victoria Square shopping mecca, and offers a variety of award-winning luxury hotel rooms as well as The Grill Room Restaurant & Bar - one of Belfast's most popular meeting and dining locations. ... more less
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- Also Known As:
- 10 Square
- Ten Square Belfast
- Ten Square Hotel Belfast