Last year I took my wife for an overnight in the Radisson Blu in Belfast.
We had a nightmare - not all down to the hotel I may add but down to noisy guests who unfortunately were exceptionally rowdy all night (think they were at a boxing match) - anyhow - staff tried to deal with the problem to no avail and at checkout the matter again seemed beyond the reception staff - ENTER THE MANAGER! - I wrote to him (Mr J. ) He appeared to know exactly what had happened and offered another overnight stay.
Last week I again took my wife to the Radisson Blu in Belfast (with my voucher) - I was welcomed by a well polished professional local lad on reception who was most welcoming (James) and he looked after us magnificently. We were upgraded with the minimum of fuss and so started a wonderful break. Accommodation, staff and hotel were excellent - and as for the breakfast, it was wonderful.
Normally Trip adviser is a medium to make negative comment but I can honestly say I had a great stay.
Thank you Radisson - from the Manager to the lovely staff who took our breakfast order for a great time - bad experience totally turned around. I will definitely be back
Ps Restaurant very good - and local lad James on reception very professional
- Official Description (provided by the hotel):
- Found in the revitalised Gasworks area, the Radisson Blu Hotel, Belfast combines the relaxation of a riverside holiday with the excitement of a trip to Belfast's vibrant city centre. The hotel's position in Belfast's growing business district appeals to all because it's within walking distance of many corporate offices, attractions, and city centre restaurants and shops. Public transport is also close by, letting you travel to places like the Titanic Quarter and the Botanic Gardens as well as to live sporting events or one of the many golf courses near the hotel's vicinity in Belfast. ... more less
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- Also Known As:
- Radisson Blu Hotel, Belfast Hotel Belfast
- Radisson Hotel Belfast
- Radisson Belfast
- Belfast Radisson