we visited malmaison on saturday 4th September for a relaxing birthday treat. First of all nowhere to park your car! No one to help you/welcome you into the hotel. Decor was slightly gothic. Room was supposed to be deluxe but wasn't up to standard. Bed was hard, pillows very poor quality. The room was so hot we slept with the windows open but there was some kind of generator outside the back and it was extremely noisy. there was a quilt on the bed, but no option for just a sheet. When we complained the next morning...they said to ask next time we were there and they would put a portable air conditioning unit in the room! no offer of reduced rate! The food was good in the restaurant and the staff in the bar were very friendly. Breakfast was ok, but the wait for coffee was too long. When we asked for a refill it took them so long we just gave up and left.
Overall, nice brasserie, and bar. Good for an evening out, but wouldn't recommend staying. As one of the other reviewers said : spend your hard earned money somewhere else where you will be treated well!!
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- Also Known As:
- Malmaison Hotel Belfast