Just yesterday my husband and I and our three grand-daughters went along to Rockmount Golf Club Restaurant for an evening meal. Having been there several times before (to include special family celebrations) we were entirely disappointed with the experience. From the outset the waiter was dour, verging on the unpleasant. We were not told about the "early bird" menu but instead had to go to the bar and ask the barman if there was a separate menu for this only to be told "it's at the back"! So the waiter who gave us the menu in the first instance didn't even advise us that there was this option. In the end, we did choose from it. What a let down! My husband chose the roast beef which seemed a safe bet. Now can I ask you this? Have you ever had roast beef (or any roast of the day) served in a pool of gravy, mashed potato and NO VEGETABLES?!!!! No, neither have we! In place of REAL VEGETABLES there were three ONION RINGS on my husband's plate!! Awful! Now where is the healthy eating in this? From the same menu my wife chose the Belfast Ham. The sauce, cabbage and garlic potatoes were good but the ham!! If you can imagine chewing rubber or plastic... this is what it was like!! Ghastly and needless to say couldn't be eaten. The three children's meals were good. At no time since we were served our meals were we asked by this surly waiter (or any other) "is everything ok for you"? No.... it was only when a waitress came to remove our plates that my wife remarked that the ham was awful. She was all but arguing that it couldn't be, went off to the kitchen with the plates and came to say "the chef tasted it and it's ok"! I said it wasn't otherwise I would have eaten it and she was indeed defensive. She went on to say I could have a sweet (which was part of the early bird deal anyway!) and I wouldn't be charged but I couldn't have a refund for the dinner. At no time did I remotely suggest that I wanted a refund and I found this remark offensive bearing in mind that we merely went along to Rockmount for our tea. Can't see me recommending this place any more which is what I often did in the past. Poor by all accounts.
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