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“The best hotel ever!”
Review of Merchant Hotel

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Merchant Hotel
Ranked #2 of 44 Hotels in Belfast
Certificate of Excellence
Reviewed 3 February 2014

This was our third trip to stay in The Merchant Hotel. It is such a beautiful building and the old and new parts are joined seemlessly to offer first class accommodation either in a traditional room or an Art Deco room. The roof top hot tub is fab for a quick bubble while looking at the Belfadt skyline. The service is second to none abd we were made to feel very special. To have a meal in The Great Room is just about the most fabulous place in the world to eat. We love our visits to The Merchant. It really is hard to praise it enough. You should just go and experience for yourselves. You won't be disappointed. We will be returning in the very near future and we can't wait.

Room Tip: All the rooms are fabulous.
  • Stayed: January 2014, travelled as a couple
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1  Thank Clairev-9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,301 - 1,307 of 2,536 reviews

Reviewed 24 January 2014

We spent a lovely weekend here for my husbands birthday. The staff are very helpful and friendly, The decor is stuning. The food is wonderful served in the great hall set back in time. The spa is amazing you must book, this is total relaxation.

  • Stayed: November 2013, travelled as a couple
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Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014 via mobile

Myself and family went to the Merchant Hotel for Afternoon Tea this week. We had the basic tea (£19.50) which was fantastic and well worth the money we had paid. The staff at the hotel are lovely and very attentive - nothing was too much trouble. We asked for some extra sandwiches and were given a whole extra selection. There are plenty of cakes included and anything you can't finish, you are welcome to take away in a box with you. Would highly recommend this hotel for afternoon tea. You dine in the Great Hall which used to be the main banking hall of Ulster Bank before being a hotel and the decor is absolutely amazing. A must if you're in the city!

Stayed: January 2014, travelled with friends
3  Thank Gemma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

Stayed here with my partner for the weekend and loved every minute. The staff were really friendly and helpful, especially Ingrid and Dean ! The great room was beautiful, as was the décor throughout the hotel. Comfiest bed we have both ever stayed in, loved the small touches like a turn down service that included bottle of water each and some chocolates.
Had the roof top Jacuzzi pretty much to ourselves both days and loved looking out over the city, nipping in and out the sauna and steam room.
Brilliant stay, just wish I could find more reasons to be in Belfast and stay here again !!

  • Stayed: January 2014, travelled as a couple
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2  Thank cassie19851985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

We were booked in in January and really looking forward to our stay.

Checkin by Emma was seamless and friendly she explained the opening hours of the various outlets and the Hotel even gave us the room we asked for as it had come recommended to us by friends which was a lovely touch.

When I reserved I tried to book a spa treatment but unfortunately there was no availability, i gave my details to Lynn and asked if there was a cancellation if we could be contacted. On Saturday I was called mid-afternoon to be told there were two spaces available if I would like them-yes please! The spa is mind blowing. We have had spa treatments in a few Hotels before but nothing even comes close to the treatment we were given in the merchant. Lisa is an amazing masseuse and the girl that did my husbands massage (Aimee) was also fantastic. The hotel has a relaxation room complete with sparking and still water and fresh fruit.

We stayed in room 527 - also the nicest room I have stayed in so spacious, remarkably clean and bright. No small detail was overlooked and the bed was so comfy.

Dinner in the great room was lovely-especially the venison main and goats cheese starter. Mark served us and was lovely and so cheerful and efficient.

The cherry on the cake was the cocktail bar at the end. My husband didn't know what to have so Chris offered to make him an exclusive surprise- good grief what a cocktail- totally perfect in every way and we have never tasted anything quite like it.

We will certainly be back soon.

Room Tip: 527-amazing
  • Stayed: January 2014, travelled as a couple
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1  Thank Kathryn808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

Stayed at this hotel whilst in Belfast on business, and my only regret is that I do not have more free time to appreciate full range of facilities on offer.
Front of house staff are extremely professional and friendly, as are they guys in the Cloth Ear, a wonderfully turned out bar, that serves good food and great beers.
Look forward to returning to the Merchant as frequently as I can.

  • Stayed: January 2014
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1  Thank Harrywood7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014 via mobile

Me and a friend treated ourselves to spa treatments and afternoon tea. We were not disappointed. The spa was very relaxing. The staff were very friendly and helpful. Afternoon Tea was lovely. Wuth the live music. The staff were so welcoming and helpful. We had a brilliant day abd hope to do it again soon.

Stayed: December 2013, travelled with friends
2  Thank Jill035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merchant Hotel

Address: 16 Skipper Street, Belfast BT1 2DZ, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Belfast
#2 Luxury Hotel in Belfast
#3 Romantic Hotel in Belfast
#4 Family Hotel in Belfast
Price Range: £156 - £360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Merchant Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Ebookers, HotelQuickly, Evoline ltd, Cancelon and 5viajes2012 S.L. so you can book your Merchant Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Merchant Hotel Belfast

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