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“Quality place, quality staff”
Review of Merchant Hotel

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Merchant Hotel
Ranked #2 of 45 Hotels in Belfast
Certificate of Excellence
Reviewed 20 March 2014

A stay in the merchant is just what the Doctor ordered. Try the roof top spa, and bring some bubbly. Staff were attentive but not overpowering, food was exactly how you would expect from the Merchant: excellent.

  • Stayed: March 2014, travelled as a couple
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1  Thank Terry19692014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,309 - 1,315 of 2,584 reviews

Reviewed 17 March 2014 via mobile

3rd time to visit The Merchant. Went from 6th-8th December. Loved every minute. Stayed in a Victorian room. Room was beautifully decorated and spotlessly clean. The bed was amazing and very comfortable, huge bathroom with fantastic bath. Breakfast was 1st class and service was brilliant. Can't wait to return again :-)

Stayed: December 2013, travelled as a couple
Thank Snowy1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

The Merchant is a five star hotel and deserves each one of the stars. The service from the staff is superb, the Victorian suite just excellent, and eating a delicious breakfast in wonderful surroundings just topped everything.
My first Choice in Belfast:)

  • Stayed: March 2014, travelled as a couple
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Thank BR1289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

The attention to detail by staff and managers at this Hotel is second to none. From arrival to departure everything was superb from the front of house reception, the concierge, the waiting staff, bedroom facilities,the ambience and the whole ethos of providing thoughtful and unsurpassed customer service. If indulging in luxury whilst in a relaxed and innovative environment is what you are looking for then this Hotel is for you. Besides being a stunning building with beautiful and tasteful décor throughout, it is the additional attention to detail that makes this establishment stand out. A very personalised (with handshake) greeting at reception, the concierge who showed us to our room and talked through all the facilities of our stunningly designed Art Deco room, his knowledge of the local area ensuring we made the most of our stay, the turn down service in the evening with chocolates, water, and a weather forecast, the cocktail bar providing 'nibbles' and water as a matter of course when first seated. The opportunity one evening to eat in the Jazz club was a delight - enjoying gentle live music whilst dining was a real treat. (it was also my 'special' Birthday and a discreet celebration arrived at the end of the evening was a lovely touch). The waiting staff at breakfast remembering exactly what we had specifically requested the previous morning offers a sense of you being very individual. The whole team provided a sense of pride and caring and it showed! Thank You for making our time so memorable.

Room Tip: We had a corner bedroom which was apparently a little larger and we were in the Art Deco section whi...
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  • Stayed: March 2014, travelled with friends
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1  Thank mikeandlinda123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

My friend and I went to the Merchant Hotel to celebrate her 'special' birthday. We had a truly wonderful and memorable time. From the minute we arrived it was clear that we were in the hands of 'professionals' who really cared about giving us a standout experience. Without exception all of the staff were wonderful and they strike exactly the right balance of friendliness; they are skilled and proficient and clearly work well as a team. The Art Deco room we stayed in was a delight - spacious, aesthetically pleasing and spotless. We loved the cocktail bar, Bert's Jazz restaurant, the rooftop hot-tub, the gym, the great room . . . . everything! We would love to return and to take our husbands with us next time!

Room Tip: We had an Art Deco corner room and it was spacious and light.
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  • Stayed: March 2014, travelled with friends
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2  Thank TwinkDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

my husband and i stayed for 1 night b&b plus meal it was wunderful a real treat which i will do again everything was perfect.
The cloth ear was great for drinks before our perfect meal in the great room.

  • Stayed: February 2014
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1  Thank anneejj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

We arrived on a Sunday night and despite the rain the hotel looked grand and distinguished. We were booked into a double room but immediately were given a free upgrade into a suite which was very nice. The rooms themselves were very comfortable and clean and one of the nicest suites I have stayed in. We dined in the Jazz bar in the evening which had a nice relaxed atmosphere, lovely food and great music. Breakfast in the morning was held in the grand function room and is an experience all in itself. The food was superb but the overall setting of the great room made the meal an unforgettable one. Before we left we visited the rooftop gym and spa. Although it was quite small it was a pleasant experience, especially sitting in a warm hot tub whilst looking out on a drizzly Belfast morning. We will definitely be back!

  • Stayed: February 2014, travelled as a couple
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1  Thank dragonmole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merchant Hotel

Address: 16 Skipper Street, Belfast BT1 2DZ, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Belfast
#2 Luxury Hotel in Belfast
#3 Romantic Hotel in Belfast
#4 Family Hotel in Belfast
Price Range: £154 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Merchant Hotel 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Merchant Hotel Belfast

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