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“The Best Hotel I Have Ever Stayed In!!” 5 of 5 bubbles
Review of Merchant Hotel

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Merchant Hotel
Ranked #3 of 43 Hotels in Belfast
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“The Best Hotel I Have Ever Stayed In!!”
5 of 5 bubbles Reviewed 6 August 2014

The Merchant hotel met every expectation I had, and went beyond that again! My boyfriend was turning 21 and so I thought we would stay at The Merchant hotel as a little surprise as he had always said he'd love to spend a night there. So I surprised him in Bert's Jazz Bar (an outside access bar for the public just below and out behind The Merchant's main entrance). From the word go, all of the staff gave excellent customer service and nothing was too much of an ask! This hotel is even more spectacular as it has a rooftop jacuzzi surrounded by thick, clear perspex so that whilst you soak in the tub, you get panoramic views of the city of Belfast, which at night is absolutely breath-taking. It is a little pricey, but worth every single penny, cent or whatever. I would highly recommend staying here for an occasion or just because you can! The Merchant were aware that it was for my boyfriend's 21st birthday and so they wrote him a birthday card, gave him a birthday balloon and a selection of luxury, hand-made truffles for the occasion! This hotel is one of a kind and you would be a fool to miss out!

Room Tip: We chose a Standard Double Victorian Room because we wanted the old, historical feel that The Mercha...
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Caro-Cupake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
belfast
Level Contributor
148 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 6 August 2014 via mobile

Staying here for my partners birthday the hotel is amazing - stayed in the older part of the hotel which was beautiful - had a spa the Bex day too and had the whole room to ourselfs - absolutely brilliant would go again in a heartbeat and the basement spa is definitely a place to try while staying or not staying

Stayed June 2014
Helpful?
Thank BelfastDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leixlip, Ireland
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 5 August 2014 via mobile

Myself and my family decided to treat ourselves to a cocktail at the merchant as two of the guests hadn't been before. All 6 of the cocktails were gorgeous. The waiter was very helpful and the added nibbles were very tasty. Its a lovely experience and id recommend it to anyone looking to treat themselves. Its certainly pricey but definitely worth a trip

Stayed August 2014, travelled with family
Helpful?
Thank LillyBoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We loved our room at this hotel. Very art deco. Large and well furnished. Huge bathroom. The dining room was originally a bank and is almost baroque in exquisite decoration. Food excellent. Good location

Room Tip: I always ask for a room not too close to the elevator. I suspect all the rooms are good.
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank pspeerit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

we stopped into the Merchant for a leisurely cocktail before dinner, the venue is beautiful with distinctly different yet equally impressive styling in several areas around the hotel. It was quite busy when we were there but were swiftly taken to quiet seats at the cocktail bar where we had pleasant time sipping our drinks, reading the merchants wonderful guide to cocktails and chatting with the staff who were exceptionally friendly. All in all it is a lovely spot to pass away some quality time in pleasant surroundings.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 10111011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 2 August 2014 via mobile

With great expectation I arrived for afternoon tea yesterday with my lifelong friend: unfortunately we both came away feeling slightly underwhelmed. The hotel is of course beautiful...the service exceptional...the food pitifully average. My friend and I were offered a table for two, but by the time our food, teapots, champagne etc had been crushed onto the available space, the two of us could barely move..let alone see each other. On request we were immediately moved to a larger table which was much better and we could at least have a face to face conversation. My selection of sandwiches were ok..my vegetarian friend's were far from good and she commented on their blandness. The scones were slightly hard with a tiniest portion of jam and runny double cream that dripped off the sides..not good. The Merchant should take note that clotted cream is definitely a better choice. We were offered macaroons..salted caramel and pistachio..both quite nice. Then a selection of cakes....again tasty but so thinly sliced the portion looked decidedly measly. My selection of patisseries were ok...but the vegetarian selection was poor and lacked any imagination. It really was such a pity and I think given the price The Merchant could do so much better....instead of looking delicate everything looked a bit mean. We'd been to The Ritz a few years back for afternoon tea...no empty spaces on their cake stands and the selection was fabulous. I've done some mystery shopping so this hotel should be so delighted I out socialising and not working! Do listen Merchant hotel...style over substance just doesn't work all the time.

Stayed August 2014, travelled with friends
Helpful?
5 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottish borders
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 1 August 2014

Just tried the Jazz Bar this visit, as with the rest of The Merchant the decor is fabulous.
Pre service excellent, three cocktails and a Guinness took quite a while, despite the relative emptiness .
A point on the Guinness !!! "" we don't sell pints of Guinness ,only halves ,I can bring the second half when your ready "". A little pretentious , almost all the great hotels of the world would only sell the great Guinness by the pint including renounced 5/6 star
Nibbles are at an extra cost, peanuts,olives,.
This is not the first time at the Merchant as a guest or passing trade I feel it's becoming a little elitist.

Room Tip: Beware of hidden extras
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank qaranc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merchant Hotel

Property: Merchant Hotel
Address: 16 Skipper Street, Belfast BT1 2DY, Northern Ireland
Region: United Kingdom > Northern Ireland > Belfast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Belfast
#3 Romantic Hotel in Belfast
#3 Luxury Hotel in Belfast
#4 Family Hotel in Belfast
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Merchant Hotel 5*
Number of rooms: 62
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Also Known As:
Merchant Hotel Belfast

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