Booked the hotel for one night on the recommendation of a friend and asked for room 208 upon her recommendation. Beautiful room with several big windows but the decor is very rich and dark so, despite the big windows, the room seems very dark and definitely much more suited to a winter-time romantic getaway for a couple rather than a Mum and young daughter!
I really didn't like the fact that you couldn't open the windows in the room though, having said that, the street noise was pretty full on (Friday night) so it probably wouldn't have been feasible to have an open window even if it was possible.
The toiletries are lovely & there's a fantastic deep bath and a great shower and the Tea & Coffee facility includes a cafetiere with really good coffee!
Staff are all wonderful, breakfast was lovely (silver service) and the Great Room (restaurant) is really quite spectacular.
I think the £15 per night parking charge is quite hefty and I also think the £10 per head cover charge for Berts Bar for the 2nd sitting could possibly be waived for residents.
I booked online and there was no facility to specify number of children so I selected 1 adult and emailed the hotel to ask that they make a note that I would be accompanied by my 10 year old and I enquired if there was an extra charge. They replied that it would cost an additional £25 for a child. As I could have booked for an extra adult online for only £10 more, I thought it was ridiculous to propose to charge £25 for a child but I pointed this out to them and they agreed to charge £10.
I would go back but would book one of the new art deco rooms, which are much brighter, and I assume the windows can be opened. The victorian rooms have an inner window which has a note advising that the windows cannot be opened due to the age of the buliding.
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- Also Known As:
- Merchant Hotel Belfast