I went with my wife & family last Thursday evening and had such a terrible experience that I feel compelled to warn others. Our table was booked for 8pm but the restaurant was extremely busy so we had to wait 15 mins or so for our table, which we didn't mind. We did start to get annoyed when nobody came to take our order though. After asking for a waiter, we ordered. We were told 5 minutes or so after ordering that half of the starters that we ordered were actually unavailable. A member of staff threw menus at us and impatiently hovered over us waiting for us to pick an alternative. We noticed that we weren't the only table who were obviously hungry and slowly but surely losing the will to live. We had to ask several times what the hold up was but they just kept saying "5 minutes". Our main courses eventually arrived at our table at 10 pm (nearly 2 hours later). We ordered naan bread for our table which never arrived and basmati rice which also never appeared. We wouldn't have minded as much, had the staff appeared to give a toss about us or any of the other customers there, but sadly their attitude completely stank. The problem on this particular night, apart from the rudeness of the staff, was the fact that they kept letting people in off the street when they obviously couldn't cope with the numbers that they already had in the restaurant. Complete and utter greed. I have never seen so many people complain at a restaurant in my life and will not be darkening the doors of Lolita again.
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