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“Girls on (relaxation) Tour - again”
Review of Snooze Apartments

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Snooze Apartments
Belfast, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Girls on (relaxation) Tour - again”
Reviewed 3 November 2013

4 of us booked the "Girls on Tour" package (2nd yr in a row) & again we weren't disappointed. From check-in by Steve and check out by Dermot - it just proves that we folk from Norn Iron are a proper friendly bunch.

We stayed in the same apartment (cant remember the number) but it on the 1st floor with great views facing out to Newcastle bay & up to the Mournes. The apartments are modern, nicely decorated (no mad colours to blind you on a morning after the night before), 2 good sized bedrooms (double bed in each), the bathroom is modern with super 'rose head' over bath shower, a great kitchen with every thing in it - dishwasher, fridge/freezer & plenty of cupboard space for any goodies you bring yourself. The living area has a L-shaped sofa & the dining table is a good size for 4 adults. There is also great Wi-Fi service (unfortunately a must in this technological world no matter how hard we try to get away from it all) .

We had a combination of the treatments available in our package including the mini facial, indian head massage & the seaweed baths (which were awesome) and each treatment was very relaxing. Absolutely great weekend for all of us and we WILL definitely be back next year :)

I would really recommend the apartments and seaweed baths for an enjoyable and relaxing break for anyone.

  • Stayed April 2013, travelled with friends
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Helpful?
Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Kilkeel, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2013

cobwebs, broken and chiped dishes,dust on kitchen doors,tv remote broken,bad internet,deck was disgusting, will never go back. owners don't care, they call this 4star. don't go this was the worst part of my holiday of four weeks in Ireland, 1 star in my opinion. I will upload photos later.

Helpful?
2 Thank 607bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dermot D, Owner at Snooze Apartments, responded to this review, 4 November 2013
Hi folks
This is my first time making a response to a review and I think you can see why I am doing it. Plainly this review is the odd one out on our listing.
I have been in email correspondence with this reviewer a number of times with regards to their stay and can assure you that "WE DO CARE". The difficulty here is that this reviewer read our reviews and incorrectly assumed that Snooze apartments was Five star. The reviewer also somehow incorrectly assumed that we were a hotel and that we should operate our payment system as such (email correspondence to back this all up can be provided). Plainly we were off to a bad start before their arrival. Perhaps our normal cleaning regime slipped, to be honest I cant be sure but had we been informed of any areas that were unsatisfactory we would have attended to them quick smart. We were not given this opportunity instead the reviewer decided it would be a better plan to take a few pictures and complain later. Obviously we want all our customers to enjoy their stay with us and we are disappointed that we were unable to meet this customers expectations on this occasion.

Dermot Devine

Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 September 2013

Four ladies stayed in the first floor apartment and we were all very pleased. The staff are pleasant and very very helpful. The apartment has everything you would need for a self catering holiday including wifi. It is modern and clean with a beautiful view across the bay. We were also booked in for a seaweed bath and all I can say is wow!! This weekend break has been one of the most relaxing I have had in a long long time. We will all be back I hope very soon.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank LouLouMagoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 September 2013

I purchased the Two's Company package which includes a 2 night stay at the snooze apartments, a full boy massage for 2, and a seaweed bath for two. From the moment we arrived, everything was perfect! Apartment 7C is the room included in this package, was magical. Comfortable bed, massive living room & kitchen, amazing views of both the seafront and the mountains. Lovely powerful shower also. The apartments are a 5 minute walk from Newcastle centre (basically everything is 5 minutes from everywhere in Newcastle). The staff, Dermot & Steve, are the definition of friendliness! Helpful in every way. The massages were obscenely relaxing!!! And the seaweed baths are an experience that must be tried to be believed. You come out of them feeling like a there's not a care in the world. I cannot recommend this place enough, and without a shadow of a doubt, will be back again soon.
Thanks for a wonderful time lads.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank dermo1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2012

We booked apartment 7c for a week in August. We were in the heart of down golfing comp and wanted to stay in Newcastle. This apartment was perfect from start to finish..... modern, clean, great location and views. It had everything we wanted especially after getting soaked through to the skin while golfing when the washer dryer came in very handy. So good we are going back next year.

  • Stayed August 2012
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Helpful?
1 Thank keacflood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Dublin, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2012

My self and my husband and 14yr old daughter booked the one bed apt for 3 nights recently The place is fab the views the sound of the sea the location and the accommodation are all 5* . The only gripe is the sofa bed in the living room, maybe a bit of padding over the spring's please :O) a heavier person would feel very uncomfortable I know these beds are not in general a 100% comfortable but they can be improved on .Thanks for the early check in Dermot it was very much appreciated keep up the great standard's.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portstewart, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2012

we stayed two nights in the one bedroom apartment and had a wonderful stay, combined it with a seaweed bath for the ultimate relaxing weekend break. Apartment was really well appointed, lovely big comfortable bed, great kitchen, bathroom etc etc. Super clean. Couldn't have asked for more. Happy to recommend, we will certainly be back!

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
Thank Katherine_Yates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Snooze Apartments

Property: Snooze Apartments
Address: 5&7 South Promenade, Newcastle BT33 0EX, Northern Ireland
Region: United Kingdom > Northern Ireland > County Down > Newcastle
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #5 of 17 Speciality Lodging in Newcastle
Price Range (Based on Average Rates): ££
Number of rooms: 3
Official Description (provided by the hotel):
Snooze Apartments offer stunning luxurious self-catering accommodation. Snooze apartments are housed within two adjacent, beautifully restored and modernized sea front Victorian buildings. Each apartment offers unrestricted views of Newcastle Bay and the Mourne Mountains. The location is less than a minute’s walk to the beach and is at the beginning of the historic end of Newcastle on the pretty South Promenade.All Snooze apartments have TV, DVD, Free view and Wi-fi as well as all the usual modern appliances you would expect from a four star establishment. Our two bedroom apartments have all got panoramic sea views from a lovely large bay window area. Our one bedroom apartment has a loft style living area with four huge roof windows overlooking the sea to the front and the beautiful mountain range to the rear.You can open a window and listen to the waves lapping (or crashing depending on the time of year!) as you relax in your stylish coastal surroundings.SOAK, Soothe and Sip are located on the ground floor of the buildings in which they are housed. Handy is you fancy a bath, treatment or a snack!Additional features• Bed linen and towels are provided• Children are welcome. A cot and highchair is available on request• There is Gas heating which means instant hot water.• The apartments are all strictly non smoking• Sorry but we can’t accommodate petsUseful Information about Snooze apartment’s location• 0.7km from Newcastle town centre• 0.4km from Donard Park at the foot of the Mourne Mountains• 0.3km from the Award winning promenade• Above Northern Irelands only Seaweed Bath House, SOAK.. ... more   less 
Also Known As:
Snooze Apartments Newcastle, Northern Ireland

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