Having booked a table for two we arrived only to be given a very basic lunch menu. This was not the menu which we discussed with the staff member on the telephone the day before. We had been assured that all menus were available at all times in all areas. To be fair our server tried to resolve the issue but reported back that the chef was having a bad day an that the lesser menu was all that was available. The food was abysmal, worse than any school dinner I ever had. Miraculously as we were leaving the full menu was made available to other customers however we noted that a number had similar problems to ourselves an indeed one table of customers left without eating. On finishing our dessert we were promptly offer our bill without the opportunity to order further beverages or services. We promptly paid the bill an left. Very disappointing, we will never return.
- Official Description (provided by the hotel):
- Our property is on the South Promenade at Newcastle Harbour: The harbour is among the most richly historic areas of Newcastle. Home to many longstanding families, the area around the pier has a long association with the sea. The origins of the current harbour date back to the 1820's, when a new pier was created by Lord Annesley to replace the old one. One of the chief functions of the pier was to act as a loading point for Mourne granite, which was quarried in the hills above the harbour. If you stand on the shorter arm of the pier and look up towards the mountain you can see a path cut through the trees leading to the now defunct quarry on Millstone Mountain. In the last century, stone was quarried here and dispatched down this track to the harbour by railtrucks. It was loaded on to ships (known as Stone Boats) and used to build docks in Belfast and Liverpool and the courthouse gaol in nearby Downpatrick ... more less
- Also Known As:
- Harbour House Hotel Newcastle
- Harbour Hotel Newcastle
- Harbour House Inn Newcastle, Northern Ireland