Myself and my partner had just got married the week previous and as a gift we got given 2 nights in Londonderry Everglades hotel as it was on our way to donegal.
The outside of the hotel wasnt the best, as when you think of the slieve donard and other hastings hotels, it didnt really match those but as we got inside it was nice, clean and warm ( lovely fire in reception ) and we made our way to our room which was room 209. Nothing to complain about there either, quite small but this may be because the bed was huge and very tall but it was clean and warm. Even though it was new years the traffic wasnt too bad outside but it would have helped alot if they installed double glazing, you could hardly look out the window really, they do need replaced and updated.
So onto dinner.....lovely little snug lounge with another beautiful fire. The menu was rather expensive i have to say and i do think it was abit over rated as we both have got better for cheaper but it was pleasant enough but what really let everything down was the service of the staff. On our first night eating in the lounge the bar man was in a real rush and when taking our order he couldnt wait to get away to do other things and the table next to us had to keep asking for his attention as their disabled daughter needed some water and he turned around to tell them to wait 2 minutes!
The second night we had food again in the lounge as it was so cold outside to travel into town. Unfortunately again we had to go up to the bar to get someones attention to take our order...saying that he was friendly enough and a different bar man and the food also was very nice.
Breakfast was also very nice, we went down pretty early the both mornings ( between 8 - 9am ) alot of very yummy food to help yourself to and i loved it. Again a negitive......the girls that were on service at breakfast were useless! they stood around gossiping while our dishes piled up on the table and we literally didnt have room.
On new years day we got a call from my mother who was picking us up to take us onto donegal, to say she would be late as the roads were really really bad and she wouldnt be able to get to the Everglades until lunchtime so we rang down to reception to ask would it be possible to stay in the room an extra hour or two after 11am ( when we are meant to check out ) and was told No and if we wanted to it would cost us £20 each for just that short stay in the room. I was really surprised at this as it was new years day and we had no way of leaving so we had to pack up and sit around in the lobby for 2 and half hours. Wasnt a nice end to our honeymoon.
All in all, an Ok hotel, warm and cozy but the staff that were on in the hotel when we were there wasnt prompt, were lazy, Not very helpful to our needs and could use abit of a kick in the bum.
- Official Description (provided by the hotel):
- The magnificent Everglades Hotel is situated on the banks of the River Foyle with superb views across Derry city to the Donegal Hills, and is the ideal base from which to discover the 17th-century walled city of Derry. This impressive modern and friendly hotel, with a golf course right next door, is only a short drive from the beautiful beaches and rugged hills of County Donegal or the breathtaking Sperrin Mountains. ... more less
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- Also Known As:
- Everglades Hotel Derry, Northern Ireland